Sana Mayoof
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Sana Mayoof Email & Phone Number

Regional Contact Center and CX Manager at GIG Gulf
Location: Southern Governorate, Bahrain, Bahrain 12 work roles 2 schools
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Current company
Role
Regional Contact Center and CX Manager
Location
Southern Governorate, Bahrain, Bahrain
Company size

Who is Sana Mayoof? Overview

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Quick answer

Sana Mayoof is listed as Regional Contact Center and CX Manager at GIG Gulf, a company with 1026 employees, based in Southern Governorate, Bahrain, Bahrain. AeroLeads shows a matched LinkedIn profile for Sana Mayoof.

Sana Mayoof previously worked as Head of Selection at Lamea Association and Beyon - Customer Experience Manager at Batelco. Sana Mayoof holds Bs In Business Information System from University Of Bahrain.

Company email context

Email format at GIG Gulf

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GIG Gulf

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Profile bio

About Sana Mayoof

I am Sana Mayoof, Regional Contact Center and Customer Experience Manager at GIG Gulf. I have a strong background in customer experience, digital transformation, and process improvement, having transitioned from telecom to the insurance sector. I hold a BSc in Business Information Systems, a Six Sigma Yellow Belt certification, and am trained in ITIL practices.I serve as the Head of Membership for the LAMEA Association and was part of the LAMEA program (second patch). I also completed an executive training program at London Business School.

Listed skills include Leadership, Customer Experience, Presentation Skills, Powerpoint Development, and 46 others.

Current workplace

Sana Mayoof's current company

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GIG Gulf
Gig Gulf
Regional Contact Center and CX Manager
Website
Employees
1026
AeroLeads page
12 roles

Sana Mayoof work experience

A career timeline built from the work history available for this profile.

Regional Contact Center And Cx Manager

Head Of Selection

Current

Capital Governorate, Bahrain

May 2023 - Present

Regional Contact Center And Cx Manager

Current

- Implement and optimize omni-channel customer service strategies to enhance customer satisfaction, ensuring seamless integration across various communication channels.- Develop and execute a comprehensive call-center strategy to drive customer service excellence and achieve sales targets across the Bahrain, UAE, Oman, and Qatar region.- Optimize resource.

Nov 2022 - Present

Beyon - Customer Experience Manager

Feb 2022 - Nov 2022

Customer Experience Manager - Enterprise

Bahrain

Enterprise NPS & CSAT

Mar 2020 - Feb 2022

Enterprise Service Desk Manager

Bahrain

Apr 2017 - Mar 2020

Quality Assurance Specialist

Bahrain

Oct 2015 - Apr 2017

Internet Helpdesk And Analyst

Nov 2013 - Oct 2015

Tele-Marketing Executive

Batelco

- Work within a dedicated sales team - Sell Batelco products and services to existing and potential customers- Collaborate with internal departments to maximize conversion of all leads and opportunities

Jan 2012 - Nov 2013

Internet Helpdesk And Analyst

Respond to inquiries via phone and e-mail; educate new customers; internet trouble shooting and promote the organization's products and services; scheduling and escalating issues and following through till completion.

Jan 2011 - Apr 2011

Retail Officer

Bahrain

- Serve the customers - Promote and sell Batelco services

Jun 2010 - Jan 2011

Trainee

Central Bank Of Bahrain

On Job training System Documentation

Jul 2009 - Sep 2009
2 education records

Sana Mayoof education

Bs In Business Information System

Activities and Societies: University of Bahrain Youth Delegation

Secondary School Certificate (Gpa: %97)

Al Hoora Commercial School
FAQ

Frequently asked questions about Sana Mayoof

Quick answers generated from the profile data available on this page.

What company does Sana Mayoof work for?

Sana Mayoof works for GIG Gulf.

What is Sana Mayoof's role at GIG Gulf?

Sana Mayoof is listed as Regional Contact Center and CX Manager at GIG Gulf.

Where is Sana Mayoof based?

Sana Mayoof is based in Southern Governorate, Bahrain, Bahrain while working with GIG Gulf.

What companies has Sana Mayoof worked for?

Sana Mayoof has worked for Gig Gulf, Lamea Association, Batelco, and Central Bank Of Bahrain.

How can I contact Sana Mayoof?

You can use AeroLeads to view verified contact signals for Sana Mayoof at GIG Gulf, including work email, phone, and LinkedIn data when available.

What schools did Sana Mayoof attend?

Sana Mayoof holds Bs In Business Information System from University Of Bahrain.

What skills is Sana Mayoof known for?

Sana Mayoof is listed with skills including Leadership, Customer Experience, Presentation Skills, Powerpoint Development, Digitization, Requirements Analysis, Personal Development, and Digital Transformation.

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