Sana Parvez's Location
Canada, Canada
About Sana Parvez
Accomplished Information Technology leader with extensive experience and a diverse skill set from inception to vision discussion, to strategy roadmap, to successful implementation of large-scale products. Proven history of successful product and feature rollouts while adhering to critical SLAs (defect rates, delivery timelines, budget). Works in different agile/lean/waterfall models and leads teams to deliver complex projects running on monolithic and/or micro-service based containerized framework. Efficient, analytical and effective communicator with a distinct and open management approach, facilitates a professional and lean work environment. A collaborative team player who thrives in a dynamic work environment who can build trust and operate with a collaborative and inclusive approach.Obsessed to improve processes done in the past, align the present with latest technology standards and develop best in class processes for the future. Continue to posses the rare (/combination) skills to understand in-depth tech problems with expert management skills, that has made it so much easier to bridge gaps between Sales, Product, Security, Software development and Client solutions.Key Skills: Product Lifecycle Development and Management | Program Management (planning, scoping, roadmap designing, resourcing, release management | Impact Assessment | Risk Mitigation and Execution | Stakeholder Management | Effective Communication | Team Leadership | Agile and Lean Development | Strategic Thinking | Analytical Problem Solving | Incident Management | Conflict Resolution | Customer Service | Key Performance Indicators (KPI’s) | Service Level Agreements | Technology Operations | Audit and Compliance | Coaching | Associate Director Management Tools: JIRA | AHA | Confluence | Clarity PPM | Miro | Asana Technical Skills: J2EE/JDBC | HTML 5 | JS Frameworks (Hibernate) | Apache Camel, Tomcat | JBOSS Server | Bladelogic | SQL DB (Oracle, DB2, PostgreSQL) | Snowflake | No-SQL DB (MongoDB) | RESTful API | SOA | MQ (IBM) | Rabbit MQ | Kafka | CI/CD pipelines (Docker, Ephemeral Namespace, Chef, Terraform) | Cloud Computing (AWS, GCP, Azure) | Intellimatch | Crystal Reporting | ServiceNow | Ruby on Rails | Kubernetes | GraphQL | Splunk, Datadog, Bugsnag | Okta, OAuth
Sana Parvez's Current Company Details
Franquicia Boost
View
Designing the Future (Stealth)
Canada
- Website:
- brand.site/franquiciaboost
- Employees:
- 1
Sana Parvez Work Experience Details
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Designing The Future (Stealth)Franquicia BoostCanada
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Manager Program ManagementMnp Jan 2024 - PresentCalgary, Alberta, CanadaProgram-managed Software-As-a-Service products and vendor management while reporting directly to Directors and C-suit. Had end-to-end ownership of MNP’s largest portfolio, Assurance and QRC (Quality Risk and Compliance) and HR Technology for highly visible, complex projects, including product definition, roadmap planning, budget planning, resource planning and execution of a communications and rollout plan.Technical Program Management:• Participated in end-to-end implementation planning including project management, issue management, communication and change management in the Assurance & QRC protfolio. This solution is intended to be release across all public client dealing offices across Canada.• Successfully re-negotiated third party vendor contract getting more users to use the tool within agreed budget.• One of the critical projects got derailed due to multiple contributing factors like multiple handovers between program managers, resource exits, and budget burn out prior to my joining the team. Kept a strong hold on each element, corrected course of actions and successfully got the project back on time and agreed budget.Operations Management:• Acted as a conduit between software engineering, product designs and enablement teams resulting in better communications and collaboration in issue resolution and faster turn-around time. -
Lead Technical Program ManagerSymend Sep 2022 - Oct 2023CanadaProgram-managed Software-As-a-Service products and cloud-based services while reporting directly to Directors, VPs and SVPs. Wore multiple hats as per the program demand to deliver and support multiple projects and programs, on time, within budget and on target. Had end-to-end ownership of highly visible, complex, cross-functional DevOps or Architectural projects, including product definition, roadmap planning, resource planning and execution of a communications and rollout plan. Technical Program ManagementProject ManagementProduct ManagementAudit facilitatorProduct DesignAssociate Director – shadowing for senior leadership in defining Strategies , its roadmap and also fixing internal gaps in the Org operationsFew accomplishment, • Participated in end-to-end implementation planning including project management, issue management, communication and change management. All these initiatives led to 3 new clients getting onboarded onto the system and further renewal of contracts of current clients as well.• Acted as a conduit between software engineering, product designs and enablement teams resulting in better communications and collaboration in issue resolution and faster turn-around time. This improved the SLAs for critical issue resolution by 22% (overall turnaround time for high severity tickets).• Coordinated the launch of a new customer journey product line that increased company revenue (EBTIDA) by 20% YoY in the first quarter of 2023.• Conducted market research and customer interviews to assess customer pain points, resulting in the development of new communication and delivery roadmaps to improve feature adoption by users and improve customer satisfaction by 18% (calculated QOQ).• Improved costs and speed by establishing KPIs, goals and metrics that accelerated release day durations from 3-6 hours to a recording-breaking 30 minute.Need more insights, Lets talk. happy to share my day to day routine during my journey at Symend! -
Senior Engineering Program ManagerShopify Jun 2022 - Jul 2022Canada• Program-managing Software-As-a-Service products and cloud-based services. • Wore multiple hats as per the program demand so as to deliver and support multiple projects and programs, on time, within budget and on target. Multiple role summary below,• Customer Support Manager-o Identify Shopify potential product and revenue growth areas by review and analyze of client intake request, client frustrations and market trends. Created and executed a technical strategy that will match the growth targets of the company.o Performed sentiment analysis based on merchant behavior and feedback with an objective to identify areas of improvement for Shopify products to avoid future merchant dissatisfaction. Coupled with prior experience in data analytics and software development, guided teams to retrieve the required metrics to support the business case.• Operation Manager- o Develop strong relationships with Engineering and Product to ensure cohesion and shared understanding of goals, initiativeso Work closely with various partners on a technology strategy for Sales Engineering, including data integrations, build vs. buy decisions and opportunities to align with the overall technology stack.• Release Manager -o Responsible for all engineering practices during program kick off: CI/CD, Product Quality, Technical Debt Management, Agile Maturityo Build and run, with the team, the release master plan (schedule, dependencies, risks, etc.) across related multiple projects. Use prior technical background and product knowledge to dedicatedly identify risks, issues and drive their resolution.o Build and support a collaborative working culture in a remote-first environment. -
Senior ConsultantCapco Aug 2021 - Jun 2022FIS Client Legacy system Modernization Project- Actively managed and coordinated across internal and external teams/ stakeholders/ partners for smooth delivery, issue avoidance and timely issue resolution. Decomposes problems into coherent units of work. Organizes for optimal delivery. Negotiates priorities, facilitates progress, identifies blockers, raises visibility of issues to manager Delivered projects from inception to completion related to a known technology, product, or program. Describes and maintains the integrated plan that accounts for internal/external dependencies, differing delivery approaches, numerous constraints, and contingency for unplanned delays Utilizes communications as a preventive control. Puts the right people in the room or on thread and provide them with the right data to drive decisions. Ran effective meetings. Builds consensus and documents decisions. Understands program, product, or O&T domain. Optimizes previously defined approaches for a team or limited area. Have demonstrated improvements using data and utilizes department mechanisms for continuous improvements. Alongside, working closely with senior executives to understand current business challenges of the product and identify insights that will enable the client to figure out standards to improve their ability to globally scale. ESG project- Being the lead In the Marketing team to help set future road map strategies based on R&D results. Helping Internal teams to research and create RFP response on behalf of Capco for future project onboarding.• Coacho Provide mentorship, feedback and guidance through the creation of individualized growth plans and measurable goals. -
Sr. Business Systems AnalystTd Oct 2019 - Jul 2021TorontoFuture Vision Initiative - Real Time Rails and RTR ExchangeThe exchange solution provided by Payments Canada to nearly 300 financial institutions participating in the RTR to send and receive RTR payment messages, is to enable the settlement of RTR payments in real-time, the exchange solution will interface with the clearing and settlement solution being provided by Mastercard’s Vocalink. ● Leveraged technical expertise, and experience to bridge gaps and requirements between TD Operations, TD Business, TD Fraud and technical development team by translating business requirements into technical solutions.● Have successfully established the new Payment Rails in Canadian Banking History, i.e transfer between direct account numbers● Represented TD Bank in 'Payment Canada' technical design discussions to help set the roadmap for the future of Canadian payment.● Managed a team of architects, developers, testers and technology analysts while closely working with product owners, business analysts and executives for future business strategies and roadmaps of the domestic payment.● Acted as a solution designer for the revised Payment Reconciliation System and lead tech adviser to help business with decisions for future TD payments target state. All solutions were derived by data and metrics to test solutions proposed.● Actively managed and coordinated between different lead business analysts, developers, and QAs for smooth delivery, issue avoidance and timely issue -
Java Software DeveloperHudson'S Bay Company Aug 2019 - Sep 2019 -
Technical Lead DeveloperBarclays Corporate Banking Jan 2018 - May 2019Application description :Payments Order Management provides a set of microservices which cover the pre-processing activities related to payments including but not limited to validation, warehousing, routing, screening and fraud and therefore provides a single-entry point for payment initiation. In addition, it also covers value add payment microservices such as standing order management. Reference data management provides set of microservices for industry reference data distribution and online access to payment reference data and client preferences for payment processing.● Led and managed a team of software engineers and analysts to a successful implementation by following agile methodology and efficient DevOps practices.● Promoted adoption of tools (use-case based) while working in rapidly evolving systems for development and enhancement of various micro-services of 'Payments Order Management' application (Phub).● Acted as conduit between development teams, business analysts and technical architects to analyze all business requirements, perform gap analysis and recommend appropriate solutions.● Worked extensively in management of resource allocation for development tasks and with the support team to perform RCA thereby ensuring quick turnaround.● Collaborated with higher management and stakeholders to create a targeted resource training plan which covered cross-skilling into additional engineering disciplines. -
Senior Software DeveloperBarclays Uk Sep 2014 - Dec 2017Application description :Pricing & Billing is PCB’s strategic application for generating Charges and Rewards for our customers.It provides business flexibility in their charging and rewarding propositions, by enabling them to base their propositions on a full Customer level view of client – allowing true Customer Centric Charging and Rewarding to our customers.Role and Responsibilities: • Being part of Pricing and Billing Engine (Retail and Corporate), as a senior developer, worked on Java, J2EE, mxml, Hibernate, DB2, Jboss, angular JS, jQuery, HTML 5, Chef, SQL plus, Embedded Tomcat, CheckMax, Sonar Cube.• Worked as part of re-platform task force to replace previous outsourced applications and bringing applications ‘in-house’ thorough meticulous planning and detailed risk-analysis.• Acted as champion for DevOps tool implementation process across the development teams. • Face of the team for representation and promotion in E&D Events held in Barclays. -
Software DeveloperTata Consultancy Services Feb 2012 - Aug 2014Gandhi Nagar, Gujarat, IndiaApplication description :Khajane-II is to bring all Indian State Government agency system in an integrated environment. Khajane-II integrates with other financial transactions of the external stakeholders and other financial transactions of the internal stakeholders, namely RBI, AG Office, Agency Banks, Post offices, CPSMS, HRMS, DSSP, and other state government departments of Government of Karnataka, and provides capability of preparation and reconciliation of accounts to the Finance Department.Roles and responsibilities: • Managed extensive development activities using core Java, EJB, Bladelogic, JIRA, J2EE, JavaScript, CSS, HTML 5, Hibernate, SQL, Unix and DB2 for development of Budget Control Administrative Processes and Report development on Khajane II framework.• Spearheaded the documentation and quality checks around the deliverables. Worked closely with client for agree on quality and operational certificates for the products delivered.• Designed all data flow charts and diagrams relevant for processes and provide effective solutions to all issues. Prepared effective System Design Document (SDD), containing class diagram-details, UML Modeling, E-R diagrams, data dictionary, sequence flow etc. complying with the System Requirement Specifications (SRS).• Also assisted cluster Lead in analyzing Web GIS and Email/SMS third party tool compatibility with Khajane II as per client's requirements.
Sana Parvez Education Details
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Integral University, LucknowComputer Science And Engineering
Frequently Asked Questions about Sana Parvez
What company does Sana Parvez work for?
Sana Parvez works for Franquicia Boost
What is Sana Parvez's role at the current company?
Sana Parvez's current role is Designing the Future (Stealth).
What schools did Sana Parvez attend?
Sana Parvez attended Integral University, Lucknow.
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