Sana Arzoo Email & Phone Number

• Prepare input sheet for payroll for all new hires for off and main cycle payroll, airfare allowance, miscellaneous deductions and absence deductions
• Handle Education Assistance request verifications and payments
• Communicate and advise employees on relevant policies with regards to their pay and benefits
• Liaise with IT and Oracle team on system related issues
• Liaise with various HR stakeholders like on boarding, recruitment, compensation and workforce planning, and prepare ad-hoc reports

Doha, Qatar

• Processed payments or adjustments of payroll, computing, withholding, and deductions (end of service, pension, approved salary increases, timesheets, overtime, etc.)
• Tracked transactions relating to loans, advances, reimbursements, and allowances
• Handled the timely transfer of payroll related data to Finance, and ensured all information required for payroll processing is accurate
• Coordinated and communicated with the relevant stakeholders to implement and execute outcomes (i.e., salary adjustments,) and to establish the integrity of the payroll data, including data related to new hires.
• Administered the absence system, and conducted prompt leave settlements for separating employees to determine final leave pay-outs
• Handled long term leave & time and attendance cases, its impacts on pay and benefits (unpaid sick leave, compassionate care, parental leave, etc.) collected, verified medical reports

Doha, Qatar

• Managed the overall operation and administration of benefits
• Enrolled employee and dependents to insurance plans, coordinated with insurance broker to resolve insurance related queries, & audited insurance transactions on a quarterly basis
• Created standard of operating procedures for leave and insurance administration
• Coordinated with training and development officer in arrangement of venue to conduct monthly information sessions for new and existing employees on pay and benefit programs, trained employees on the usage and.
• Conducted leave audits during employee contract end and shared end results with local Payroll & Records team, and with CNA-Newfoundland & Labrador (CNA-NL) Payroll & Benefits team
• Verified leave reports and reported unpaid leaves to payroll for deductions

Doha, Qatar

• Maintained overall physical employee files and uploaded documents on CNA-Q SharePoint
• Acquired training on PeopleSoft particularly in hiring new employees
• Collected employee hiring forms and processed employee details on HR system
• Assisted in employee repatriation process- meeting with employees, preparing final departure checklist, and processing final payment (cheque requisitions, summary of monies etc.)
• Organized current and terminated employee file cabinets and identified ways to archive old documents
• Assisted Benefits' Clerk on a temporary basis at handling and maintaining attendance in the HR database

Doha, Qatar

• Assisted in the new hires onboarding process such as first day arrival activities, orientations, campus tours, guiding them on the assigned company accommodations etc.)
• Assisted HR Records' Clerk in creating employee records, uploaded employee related documents on SharePoint and maintained overall HR filling system
• Assisted in the departure process of Canadian and local hires
• Assisted Benefits' Clerk in handling leave and attendance reports
• Entered leave requests in the HR database and ensured accuracy of attendance reports and leave request forms
• Assisted in reception duties- prepared letters, handled employee and guest queries in person and on calls

Bachelor Of Arts - Ba, Business Management

Diploma In Business Management, Human Resources