Sanaa A. Shareef Email & Phone Number

Portland, Oregon, United States

∙ Collaborated with local schools to deliver comprehensive training and information sessions on African-based cultures, focusing on youth development, family engagement, and educational systems and policies.∙ Developed and maintained cooperative external relationships with collaborating agencies, volunteer agencies, the community, and the general public.∙.

Portland, Oregon Metropolitan Area

- Achieved a 95% satisfaction rate by responding to an average of 50 constituent requests daily while managing the office's general inbox.- Collaborated with the communications team and relevant bureaus to ensure timely responses to public records requests.- Successfully represented the Mayor and delivered speeches at events on behalf of the Mayor..

Portland, Oregon Metropolitan Area

Responded to telephone, in person, email, and mail inquiries regarding jury service including processing requests for excusal, deferrals, response cards, and general questions.Interacted with jurors that are present and currently serving on jury duty by checking juror’s in prior to orientation and monitoring them on breaks. Participated in jury orientation.

Department Of Human Services

- Supported case manager activities by interviewing clients and carrying out delegated tasks to support program delivery.- Assisted in database support including data entry, file management, records management.- Provided administrative and technical support to case managers to maintain and execute an effective workflow, including completing miscellaneous.

Portland, Oregon Area

-Courteously Represented the Senators Jeff Merkely's Office to Constituents by Answering Phones, and Organizing/Distributing Mail (Answering 2,000 constituent phone calls)- Actively Assisted the Legislative Staff Using Programs like IQ to Catalog Constituent Correspondence; Faxes, Scan Mail, and Record Phone Calls, by Issue Batch -Contributed Research to.

Portland, Oregon Area

- Demonstrated excellent customer service and accurate account information to students, faculty/staff members and the PSU community through in-person and telephone contact in compliance with the Family Education Rights and Privacy Act (FERPA) & PSU Confidentiality Policy- Assisted students with understanding the PSU policies around the Student Financial.

Portland, Oregon Area

Portland, Oregon

The Accessing the Cultural Capital Essential to Student Success (ACCESS) Program supported me during my first year at Portland State University by providing me with academic advising, help with identifying and setting academic goals, and referrals to campus and community resources. In addition to these support services, I participated in a college success.

David Douglas High School

Recruited students, created classroom curriculum, provided direct academic support, and facilitated college and career tours. Supported students in Multnomah County, where the on-time graduation rate is just 64.7%served at Ninth Grade Counts sites mentoring and tutoring at-risk incoming ninth graders-Increase Multnomah County's high school graduation rate.

Portland, Oregon

Administrative service, Communications, Community Organizing/Outreach, Data Entry, Event planning Government/Public Services, Research, Writing and editing,

Bachelor Of Arts - Ba, Certificate In Global Studies

Education record