Sana Abidi Email & Phone Number

London, Ontario, Canada

London, Ontario, Canada

- Proficient with EMR system (Accuro, Telus CHR), worked in alignment with HIPAA guidelines and standards.- Facilitated communication between healthcare providers, patients and insurance companies regarding services.- Successfully implemented and updated system to streamline workflow in the medical office.- Proficient with OHIP billing procedures while.

London, Ontario, Canada

• Accountable for managing and dealing high volume of orders and repeat customers (200+ sales per day) during rush hours with patience and strong customer service orientation
• Answering customer questions, providing suggestions, upselling, and promoting additional products
• Actively finding opportunities in development and refining of food handling procedures
• Maintaining records of inventory including ingredients and packaging stock, sales, and expenses
• Periodically monitoring and performing sanitation and safety procedures to ensure highest levels of hygiene within the food handling and surrounding areas
• Ensuring food and service meet quality control standards as defined by company protocols

London, Ontario, Canada

• Scheduling appointments for 40-50 clients per day and assisting providers with effective treatment plans
• Addressing clients' queries by actively listening to their concerns and directing them to the right provider using diagnostic tools such as prescriptions and outcome measures
• Single point of contact between the clients and physiotherapists, providing them with relevant counsel to solve their challenges
• Increasing customer satisfaction rate by 30% by creating better pathways and client support flow
• Demonstrated a high level of administrative competence under the business manager and clinic director
• Recording, modifying, and managing health records using the scheduling software/database ClinicMaster

London, Ontario, Canada

• Participated and lead elected Board of Directors in the Student Administrative Council (SAC)
• Planned and set clear strategic direction for the Organisation and Executive Committee
• Responsible for defining the strategic goals to be implemented by the operations of the Student Union
• Contributed significantly as the major policy-making body of the Student Union which allows students to voice their opinions and concerns in all areas of the FSU and college affairs
• Monitored and evaluated organisational performance of the President
• Maintained organisation’s reputation to preserve student and public trust

London, Ontario, Canada

Business Management program

New Delhi Area, India

Participated in the campaign named 'Saadhan' in partnership with First Door Health.- Communicated with Chief Medical Officer of Ghaziabad for planning and execution of the project.- Managed a team of four and conducted all the activities required in successful execution of the project like organizing meetings, gathering with the help of local workers.

Gurgaon, Haryana, India

Participated in the GoDoctor Global Reach Campaign (GGRC) with the following objectives:- Developed online communication skills and team building in a global company.- Understanding of how the organisation functions, how the marketing campaign is run, general methods of managing tasks and reporting.- Connected with Medical Service professionals, share.

New Delhi Area, India

Recruitment and management of a team of Marketing and Sales Team Leaders (MSTLs). They further managed their team of Marketing and Sales Officers (MSOs) individually who sold LaughGuru (online learning content) and completed weekly targets.

New Delhi Area, India

Part-time internship in Recruitment vertical of the company. Assisted full-time employees with project completion. Developed LinkedIn profile and contacted colleges for internship proposals. - Connected with HRs of various companies and placement cell of all colleges in Delhi- NCR on LinkedIn.- Connected with graduates and college students having work.

New Delhi Area, India

Part of a team of 8 people and completed weekly tasks and achieved stipulated targets. Attended workshops on:- Food Photography and Blogging- Social Media Marketing and Reviewing- Team Presentations, Competitions and various other sectors.

Business Management Ontario Graduate Certificate, Business Administration And Management, 4.060

Bachelor Of Science, Life Sciences

High School, Physics

CBSE in X and XII. X Grade: 9.4 XII Grade: 87% Awarded Scholar Badges for outstanding academic performance for two consecutive years.