• Customized lesson plans for all proficiency levels using online resources, textbooks, and multimedia.• Specialized in grammar, pronunciation, and vocabulary training to enhance student learning.• Created impactful interactions with students to foster a positive and engaging learning environment.

• Delivered exceptional customer service by creating personalized coffee experiences and building strong connections with customers.• Managed high-volume shifts, ensuring a balance between speed and quality during peak hours.• Operated cash registers efficiently, processed payments, and provided training to new employees on beverage preparation methods and customer service standards.

• Translated oral and written documents from Kazakh to Chinese and English at Beijing Palace Soluxe Hotel, facilitating effective communication between businesses.• Specialized in bridging language barriers in the restaurant and hotel industry, ensuring smooth interactions between clients and staff.• Developed strong language skills and cultural understanding through practical experiences in translation services.