• Translating EPICS, and stories into end to end billing and provisioning solution architectures. These architectures will need to include designs for basic network level considerations (firewalls, load balancers, VPN, etc).• Working with project managers and developers to translate client stories into executable agile tickets that can be delivered by the development teams.• Integration of third-party solutions for payment, logistics, sales tax and insurance in order to build complete customer solutions• Translating architectures into estimates of hours required to deliver the solution, and project plans which document how we will execute• Testing and Delivering BSS/OSS platforms or enhancements according to solution design/requirements, this includes working with the software quality engineers on testing, and solution validation working closely with Clients to solve their BSS/OSS challenges and supporting their strategies for success by owning the solution architecture and delivery

· Managing networking within the Company, including working with routers, switches, WAN, data connectors, data centers, and the Company’s virtualized environment (VMware)· Maintenance and configuration of VPN tunnels;· Windows systems administration including administering Windows server, Active directory, and Exchange;· Managing the Company’s cloud technology;· Implementing, updating, and maintaining security networks;· Assisting the Director in procuring IT-related purchases; recommending infrastructure improvements, developing, implementing, and ensuring compliance with operational policies and procedures;· Assisting in managing the day-to-day of IT organization processes, including performance management, plan monitoring and evolution, metrics development, and management;· Assisting and training the Infrastructure Analysts to maintain computer operations, network, and telephone capabilities by utilizing a combination of internal resources as well as external vendors.

• Determine business requirements and define system specifications, understanding customers work practices and nature of their business.• Define software, hardware and network specifications.• Present solutions in written or oral reports.• Work with business units to define project deliverables.• Coordinate IT projects from conception through final delivery.• Ensure projects are delivered on time, within budget, adhere to high quality standards, and meet desired expectations.• Work closely with IT management to prioritize business goals.• Participate in the planning of IT change management activities.• Interact with staff at all levels of the organization to present status and progress of IT projects.• Facilitates communication upward and across project team including project status, justifications for variances and technical information (architecture, design and implementation objectives).• Facilitate effective teamwork among project team members.• Evaluate new technologies.• Suggest options for purchasing systems where appropriate.

• Supervisor responsible for supervising and provide technical guidance to the rest of the System Administration team and external suppliers, between 5 and 10 employees including external suppliers.• Works closely with management to prioritize business goals and information needs.• Guarantee Wireless Idea infrastructure, performs in optimum conditions at all times by carrying a strict preventive plan and active monitoring. (Check logs, archive logs, backup files, UNIX scripting, ext.)• Responsible for maintaining and optimizing the subscription and message dispatch platform for all supported countries.• Execute technical task on projects to enhance or extend the existing infrastructure and develop UNIX scripts to automate manual processes.• Responsible for migration of MSSQL 2003 platform to platform MySQL Linux.• Developed and maintained documentation of standard operating procedures and inventory control of applications.• Responsible for network protocols TCP/IP.• Work closely with software development team to understand and implement new software releases.• Provide 24/7 support for critical incidents.

Client: Clorox Commercial• Maintain and administer computer networks and related computing environments including computer hardware, systems software, applications software, and all configurations.• Perform data backups and disaster recovery operations.• Diagnose, troubleshoot, and resolve hardware, software, or other network and system problems, and replace defective components when necessary.• Plan, coordinate, and implement network security measures to protect data, software, and hardware.• Operate master consoles to monitor the performance of computer systems and networks, and to coordinate computer network access and use.• Design, configure, and test computer hardware, networking software and operating system software.

Clients: Credicentro Coop, McDonald’s Corp Ferrovial Agroman SA, Quality Insurance, Wyeth, CRIM• Design and implement a Windows domain including installation and implementation of network cable, rack, patch panel, switch, router, servers and workstations.• Maintenance of Oracle 10G database installed over HP-UX operating system.• Installation, configuration and maintenance of an Oracle physical standby database with Oracle Data Guard.• Configuration and troubleshooting of HP-UX, SuSe Linux, RedHat Linux and Windows 2003 & 2008 Servers.• Configuration, maintenance and troubleshooting of Symantec Backup Exec 10d using HP Storageworks MSL5000 tape library.• Installation and configuration of WSUS.• Configuration and maintenance of Symantec corporate antivirus.• Data recovery.• Configuration and troubleshooting of IIS (Internet Information Services) hosting an ASP .NET applications.• Creation of solutions with Microsoft DOS Batch programming moving data to upgraded disks locations.• Installation, configuration, maintenance and administration of Microsoft Windows 98 to recent workstations.• Installation, configuration and administration of Microsoft Windows 2003 Server, Windows 2000 Server and Windows NT Server 4.0 systems.• Maintenance and troubleshooting of Microsoft Windows XP Professional and Microsoft Windows 2000 Professional including the removal of viruses, malware, spyware, adware and maintaining an up to date operating system and Anti-Virus software.• Installation and configuration Microsoft Windows 2003 Server services including Active Directory, Group Policy, FTP server, File and Printer Sharing and Remote Connection.• Installation and configuration of networks including wired and wireless routers, switches and firewalls.• Installation and configuration of virtual machines using VMware, Microsoft Virtual PC 2004 and Microsoft Virtual Server 2005.• Effective creation of documentation and tutorials for a pharmaceutical Oracle Forms solution.

Client: CRIM• Development and documentation of solutions in Visual C# that generate debt calculations to create reports for taxpayers.• Continuous modification of client’s ASP.NET portal to meet user’s needs.• Reports maintenance for errors in some results using Crystal Reports and MS SQL Server 2005 Stored Procedures.• Modification of Visual C# solution that calculates taxpayer’s deficiency and creates a notification reports for the contributor.