Sanat Singh Email and Phone Number

Jan’18 – till date with Magma Housing Finance Limited as National Collection Manager – Housing & SME - 90+ dpdMay’14 – Dec 2017 as Zonal Collection Manager - West for 90+ dpdRole: AS National Collection Head• Handling collection portfolio of over 300 crores for the 90+ dpd pool of Housing & SME loans.• Interacting with Court Authorities for Warrant of Attachment/Sec 138 orders and execution of the same. • Ensure Possession and auction/Sale of property.• Liaisoning and coordinating with empanelled advocates and Government authorities to take action against fraud and default accounts. • Undertaking legal measures and strategies for resolution of cases including civil & criminal cases such as LRN, Sec 138, Sarfaesi, Arbitration, Obtaining of Section 9 orders etc.• Coordinate with Credit, Sales and Risk Management Units and provided feedback / inputs in order to improve & control of any risk exposure.• Monitoring the costs related to people & infrastructure and using various strategies for maintaining it within the budget.

•Involved in overseeing collections of ‘X’ BKT direct and ‘0’ BKT dealer books of West Region•Proactively supervising a team of 5 State Heads, 26 Team Leaders and 230 Field Executives•Proficiently leading a team of 20 Callers who directly interact with the customers•Successfully handled portfolio worth Rs. 90 Crores and 55000 cases approximately in 2013•Effectively coordinated with Fleet Customers and Key Clients•Improved & tracked number of visits from 5 to 9 per day resulting in better coverage and resolution•Played a stellar role in improving & achieving:88% ME in X BKT and 94% ME in 0 BKTApproximately 5% in just 2 months

Debt Management for the North region for customers above 23+ DPD and Loss on Sale of Asset Collections. Helping legal Team for execution of Awards obtained.

Handling the West Region for Small Ticket Personal Loan.

•Instrumental in managing delinquent portfolio of Rs. 3.5 Crores for the bank in 1997•Recognized as winner of ‘Star of the Month Award’ for two times for controlling delinquency for personal loan by 4.0% to 1.5% in 1998•Effectively achieved all time high NPA Reversals of Rs. 22 Crores and Rs. 12 Crores of Reversal after LOS in Mr’10•Dexterously appointed several new agencies for portfolios like collections, skips, repossession, etc.