Sanath Anthikkat,Ific Email & Phone Number

Toronto, On, Ca

Hamilton, Ontario, Canada

Toronto, Ontario, Canada

• Review, investigate and analyze credit-card related fraud for personal and commercial banking clients.• Provide input and develop recommendations for process and customer service improvements.• Monitor and analyzes various information provided through detection systems, tools, reports, or manually to evaluate, investigate and determine required actions.• Document actions and information found throughout the investigation to develop and maintain account/case files.• Analyze data and information to provide insights and recommendations.• Execute routine tasks such as service requests, transactions, queries etc. within relevant service level agreements.• Provide notification, information and instructions to internal/external stakeholders related to incidents as necessary.• Complete complex & diverse tasks within given rules/limits and include handling escalations from other employees.• Analyze issues and determine next steps.

• Assist an average of 50 customers per day by providing them with a pleasant service.• Dealing with customer complaints and resolving queries efficiently.• Managing the resources of the store to maximize results and store appearance while making sure to constantly have inventory on the shelves.• Ensuring that employees work safely and that the company rules and regulations are explained, understood and followed by all team members.• Assisting in receiving and stocking of all merchandise• Ensuring the established merchandising practices are followed.• Responsibility of providing operational excellence during the store hours.• Maintaining relationship with customers by utilizing company resources and upholding professional demeanor with an aim of increasing awareness.

Etobicoke, Ontario, Canada

• Operating a cash register.• Closing sales on cash register and various customer service. • Reporting any damage to the store manager.• Ensuring store cleanliness.• Attained success as per company policies to merchandise incoming stock on the same day.• Attained success in processing accurate and speedy cash transactions.• Succeeded in knowing the layout of the store to understand which product fits were.

Toronto, Ontario, Canada

• Growing business and financial acumen in both established and growing markets through building a personal and referral-based pipeline linked to multiple business divisions within RBC • Effectively multi-tasking and rigorous attention to detail in all facets of the client relationship to ensure quality and a personalized banking experience while always focusing on great accuracy, and integrity of client information• Developing and implementing strategies in growing business for personal and business clients, personal credit, mortgages, investments, and referrals• Assess, evaluate and provide financial advice to all clients while providing excellent customer service, developing relationships and collaborating with different service partners. • Continuously leading front-line staff in better spotting opportunities to give clients advice and developing better client experiences.

Mumbai Area, India

• Dealing in mortgage and unsecured loans and analyzing financial statements.• Estimating credit worthiness of the clients.• Coordinating with Banks & NBFC’s to provide best offers available to the clients.• Processing the entire applications on behalf of clients.• Achieved 2 international trips for achieving Cross Selling targets.• Learned Professional Selling.• Learned calculations of interest rates.

Global Business Management, International Business, Honors

Global Business Management is a unique blend of Management and International concepts which will train me to effectively lead.

Bachelor’S Of Accounts And Finance, Accounting And Finance, A

Activities and Societies: College fest , social work and sports.Learned various aspects of accounting such as cost accounting, business.