Sanat Singha Email and Phone Number
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A Technical Lead at Ericsson India with over 15 years of experience in technical writing, project management, customer delivery success, business operations, content development, and digital marketing. Passionate about diversifying skillsets in UI/UX, Salesforce administration, Agile methodologies, and AI-based applications. Currently working with the Learning Services Business Operations Engineering team.My key skills include:• Technical Documentation (User Manual, On-screen help, SOW, PoC, Design docs)• Technical Communications (Newsletters, Presentations, Illustrations, Datasheets)• Program and Project-level documentation and team collaboration support• Requirements Analysis, Project Management, and PMO Support• Salesforce administration (basic)• UI/UX design support, Brand compliance check for design and editorial guidelines• Content curation, editing, proofreading, publishing, and doc repository management• SharePoint Portal management, PowerApps development (Basic)• M&C support, MS Excel (Advanced)• Team operations and Organizational activities• Blog writing, Website maintenance, Technical SEO audit• Analytics, Reporting, Dashboard ManagementI hold a Post Graduate Diploma in Technical Writing (PGDTW) from Symbiosis in Pune, a Post Graduate Diploma (PGDM) in Marketing Management from the All India Management Association (AIMA) in Bangalore, and a Master's degree in Science (MSc) from Calcutta University. I have extensive experience in web content writing, technical product documentation, digital marketing, and blogging in the IT and software domain.During my management program at IBMR, Bangalore (2006-2008), I consistently topped my semesters and received a Gold Medal.Before joining Ericsson, I worked as a Senior Technical and Web Marketing Writer for Kovair Software and as a Content team leader for Softz Solutions. Prior to Kovair, I worked with Softz Solutions for 4 years and 8 months, managing content and digital marketing teams as well as client deliveries. I also worked with Cyber Media India Online Ltd. (CIOL) and Deccan Chronicle Holdings Ltd. in Bangalore.I am passionate about continuous learning, travel, business networking, and staying updated on telecom and software developments.I have authored content for various publications, including CMCrossroads, DZone, Techgig, SmallBizTrends, Template Monster, Skyje, SEM Rush, Social Media Today, Social Mouths, Design Beep, Tweak Your Biz, Design Float, Rankwatch, Quintly, and Pagewiz.
Ericsson
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Technical LeadEricsson Nov 2022 - PresentKolkata, West Bengal, India
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Senior Solution IntegratorEricsson Apr 2020 - Oct 2022Kolkata, West Bengal, IndiaI am a technical writer at Ericsson India Global Services Private Limited (EGIL). I belong to the Ericsson's Learning Service Delivery (LSD) team. I have worked on large documentation projects (following agile methodology) for Ericsson's products and services in OSS/BSS, AI/ML/NLP, Automation, IT Operations, IaaS/PaaS domains. Current job responsibilities:1) Creating User Manuals, Solution design, Service Description, Release Notes, Installation and Configuration Guide, Use Case Specification document, Sales support and Operational Support documents2) Program and Project Level document creation, modification and publishing3) SharePoint portal management, Document repository management4) Sprint delivery and documentation release for engineering teams 5) MS Word, Excel, PowerPoint, and XML-based authoring, content editing and proofreading5) Extensive communication and coordination with SMEs and project stakeholders across geographiesKnowledge of documentation tools:ArborText, TagTool, ST4, DITA CMS (Ixiasoft), Oxygen XML Author, Microsoft Visio, Microsoft Word, Excel and PowerPoint, Snagit, Adobe RoboHelp, Adobe Framework, Acrobat Editor, Photoshop (basic), Dreamweaver. Skillsets:User manuals and help guide creation, On-screen help creation, XML authoring, SOW/POC document writing, datasheets, brochure, PowerPoint presentation, web page writing, document editing and proofreading, SharePoint repository management, blog writing and publishing, marketing collateral preparation, Google Analytics consulting, website planning, technical SEO audit, social media feed creation and so on.
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Solution IntegratorEricsson May 2017 - Mar 2020Kolkata, West Bengal, India
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Senior Technical And Web Marketing WriterKovair Software Dec 2013 - Apr 2017Kolkata Area, India1) Technical Content Writing:# Software product and solution-specific page writing with reference to ALM/SDLC, software tools & processes, application integration & migration, software project management, etc.# Integration Adapter Datasheet writing, reviewing and publishing2) Documentation, Editing, Repository Management:# SOW document preparation, User Manuals creation# Editing, reviewing and formatting all kinds of technical documents for cross-functional teams # Proofreading Software Manuals, User Guide, Online and Offline advertisement copiesDocument Repository management through SharePointKnowledge of Tools: Microsoft Visio, Word, Excel and PowerPoint, Snagit, Adobe RoboHelp, Adobe Framework, Acrobat Editor, Photoshop (basic), Dreamweaver.3) Blog Writing & Management:# Article writing for company website & other technology blogs, community sites # Blog topic ideation, blog review, editing and publishing4) Marketing and Sales Collateral Preparation:# Software product brochure, Whitepaper, Case Studies, PowerPoint slide deck & Press Releases for website and events# Promotional banner, product logo, infographic, creative visuals and ad copy creation with graphic designer5) Email, Newsletter and Webinar Campaigning:# Draft creation, campaign setup, execution, analysis and reporting, database maintenance and vendor communications 6) Website Work:# Web page planning, modification, functionality enhancements# On-site SEO review and implementations, Technical error fixing 7) Social Media Activities:# Topic ideation, storyline creation, campaign performance analysis # Corporate LinkedIn, Twitter, and Facebook account maintenance8) Google Analytics, Google AdWords Management & Reporting: # Web Analytics monitoring and reporting # Ad creation, maintenance, budgeting & reportingKnowledge of tools & platforms: WordPress, Moz.com, Majestic SEO, Hootsuite, Leadformix, iContact, LeadSquared, GotoWebinar, Zoom, Basecamp, Trello -
Project Manager - Seo, Smm & ContentSoftz Solutions & Co.India Pvt. Ltd. Apr 2009 - Nov 2013Kolkata Area, IndiaManaging client campaigns from US and UK, corporate strategy development and developing new marketing ideas and tools.I am also engaged with SEO-friendly content writing, content syndication, website content writing, Wordpress blog management, technology blog writing, guest posting, forum maintenance, social media promotion, content management and content team handling.See my Google Profile: https://profiles.google.com/sanatsingha1982 -
Ad Sales ExecutiveDeccan Chronicle Holdings Ltd Jun 2008 - Mar 2009BangaloreWork Profile (Print media): 1. Extensive marketing of print media i.e. Selling ad space in newspaper across all verticals.2. Dealing with advertising agencies and building long term relationships for continuous business.3. Undertaking special promotional initiatives and events according to year calendar.4. Handled potential accounts (educational institutes, training centre) in Bangalore.5. Dealt with major advertiser’s marketing campaign and market research.6. Area wise client mapping, Identifying potential advertisers and their media spending. -
Executive- Regional SalesCyber Media India Online Ltd Jan 2008 - Jun 2008Bangalore, IndiaWork Profile (Online media):1. Online media space marketing and concept sales of branding solutions to IT companies2. Conducting competitive online media analysis, mapping, tracking prospective industry segments3. Convincing customers on ideas, concepts, and client servicing and building healthy relationships.4. Making and delivering presentations, developing value proposition for the key clients.5. Handled potential IT accounts from Bangalore and Mumbai.
Sanat Singha Skills
Sanat Singha Education Details
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First Class With Distinction - Grade A+ -
Zenith School Of Leadership & Skills For Life FoundationA -
Marine Science -
Zoology Honours
Frequently Asked Questions about Sanat Singha
What company does Sanat Singha work for?
Sanat Singha works for Ericsson
What is Sanat Singha's role at the current company?
Sanat Singha's current role is Technical Lead at Ericsson India - Technical Writing | Project Management | Operations - MSc. (CU) | PGDM (AIMA) | PGDTW (Symbiosis).
What is Sanat Singha's email address?
Sanat Singha's email address is ss****@****air.com
What is Sanat Singha's direct phone number?
Sanat Singha's direct phone number is +140826*****
What schools did Sanat Singha attend?
Sanat Singha attended All India Management Association (Aima), Symbiosis Centre For Distance Learning, Zenith School Of Leadership & Skills For Life Foundation, Calcutta University, Kolkata, Calcutta University, Kolkata.
What are some of Sanat Singha's interests?
Sanat Singha has interest in Participating In Forums, Blogging, Website Surfing, Education, Listening Song, Reading Tech News.
What skills is Sanat Singha known for?
Sanat Singha has skills like Technical Writing, Web Content Management, Technical Documentation, Content Writing, Copywriting, Content Management, Seo, Online Advertising, Content Development, Social Media Marketing, Digital Marketing, Social Media.
Who are Sanat Singha's colleagues?
Sanat Singha's colleagues are Md. Adnan Hossain, Meenakshy K M, Vijay Singh Rathor, Feyruz Baghirov, Syed Atif Doha Qatar, Elaine Gomes, Tanmay Gupta.
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Dr. Sanat Kumar Singha
Assistant Professor At Assam Energy Institute (Centre Of Rajiv Gandhi Institute Of Petroleum Technology)Sivasagar -
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