Sanaz Eghbali Email & Phone Number

Toronto, Ontario, Canada

• Develop and executed comprehensive manual test plans, ensuring thorough coverage of functional and non-functional requirements.• Identify, reported, and tracked software defects collaborating closely with development and product management teams to ensure timely resolution.• Document details test cases, test results, and QA metrics, maintaining accurate records to support effective decision-making and process improvements.• Conduct regression testing to validate software updates and enhancements, maintaining product stability and reliability.• Participate actively in daily stand-ups, sprint planning, and retrospective meetings as part of an agile development team.

Toronto, Ontario, Canada

• Data Analyst within IBI Intelligence team overseeing traffic controls across Canada and US• Work with tech developers for building systems and tools based on data analysis reports• Work with clients directly to understand their analytics requirements for each project• Mining data via Pandas libraries and Python on a regular basis to observe trends in factors leading to accidents• Analyzing and visualization of correlation of accidents to weather conditions using Python and SQL• Work with multiple servers such as SQL Server, AWS and Oracle for data access, export and management• Create dashboards with data mapping and graphs using Power BI for projects related to Provincial and Statewide accident causes for reporting

Toronto, Ontario, Canada

• Co-ordinated and handled client requests for insurance submissions and cost settlement• Built financial reports using advanced Excel – VBA and Macros to visualize client data metrics for business cases• Organized special functions such as off-site seminars, meetings, and events and built decks, as well as, drafted documentation presenting client data trends for business requirements• Managed customer relationships to identify gaps in communication and drafted guidelines for implementation in future projects, as part of the lessons learnt initiative• Coordinated across multiple teams and projects across the business and corporate for alignment of deliverables• Drove communication between insurance agents and clients for preparing and controlling regular client visit schedule

Mashhad, Khorasan, Iran

• Worked as a member of a centralized IT support team collecting patient data for automating patient-doctor costs using SQL• Assisted managers to find gaps in processes for improvement and automation• Analyzed advanced quantitative business and statistical dataset representing patient medication prescriptions in Tableau• Introduced initiatives creating a more efficient queue management system resulting in accepting 20% more patients

Graduate Certificate

Bachelor'S Degree