Sanaz Eghbali Email & Phone Number

Toronto, Ontario, Canada

• Develop and executed comprehensive manual test plans, ensuring thorough coverage of functional and non-functional requirements.
• Identify, reported, and tracked software defects collaborating closely with development and product management teams to ensure timely resolution.
• Document details test cases, test results, and QA metrics, maintaining accurate records to support effective decision-making and process improvements.
• Conduct regression testing to validate software updates and enhancements, maintaining product stability and reliability.
• Participate actively in daily stand-ups, sprint planning, and retrospective meetings as part of an agile development team.

Toronto, Ontario, Canada

• Data Analyst within IBI Intelligence team overseeing traffic controls across Canada and US
• Work with tech developers for building systems and tools based on data analysis reports
• Work with clients directly to understand their analytics requirements for each project
• Mining data via Pandas libraries and Python on a regular basis to observe trends in factors leading to accidents
• Analyzing and visualization of correlation of accidents to weather conditions using Python and SQL
• Work with multiple servers such as SQL Server, AWS and Oracle for data access, export and management

Toronto, Ontario, Canada

• Co-ordinated and handled client requests for insurance submissions and cost settlement
• Built financial reports using advanced Excel – VBA and Macros to visualize client data metrics for business cases
• Organized special functions such as off-site seminars, meetings, and events and built decks, as well as, drafted documentation presenting client data trends for business requirements
• Managed customer relationships to identify gaps in communication and drafted guidelines for implementation in future projects, as part of the lessons learnt initiative
• Coordinated across multiple teams and projects across the business and corporate for alignment of deliverables
• Drove communication between insurance agents and clients for preparing and controlling regular client visit schedule

Mashhad, Khorasan, Iran

• Worked as a member of a centralized IT support team collecting patient data for automating patient-doctor costs using SQL
• Assisted managers to find gaps in processes for improvement and automation
• Analyzed advanced quantitative business and statistical dataset representing patient medication prescriptions in Tableau
• Introduced initiatives creating a more efficient queue management system resulting in accepting 20% more patients

Graduate Certificate

Bachelor'S Degree