Sanchayita Das Email & Phone Number

Newton Aycliffe, Gb

Newcastle Upon Tyne, England, United Kingdom

• Optimised customer service by multitasking effectively in a fast-paced environment, leading to a 30% reduction in wait times and higher customer satisfaction.• Implemented efficient cash handling procedures, reducing transaction errors by 12% and improving overall sales accuracy.• Initiated customer-centric solutions on the floor, enhancing overall customer experience and boosting sales by 10%.

Remote

• Created engaging content that captured the essence of diverse cultures, cuisines, and destinations, leading to a 50% increase in audience engagement over the past year.• Developed a unique personal brand that blends storytelling with high-quality visuals, resulting in a strong community of loyal viewers and subscribers.• Produced over 50 lifestyle and travel vlogs, amassing a dedicated audience of 516 subscribers and generating 33,000 views.• Managed all aspects of video production, including filming, editing, and post-production, using tools like Final Cut Pro X and Adobe Premiere Pro to enhance video quality and storytelling.• Optimised video titles, descriptions, and tags using SEO best practices, leading to a 25% increase in organic search traffic and video discoverability.• Leveraged social media platforms to promote videos and engage with the audience, growing followers by 30% across YouTube, Instagram, TikTok, and Twitter.

Remote

• Optimized SEO strategies for the company blog, resulting in a 40% increase in organic web traffic.• Orchestrated the development of a content calendar, resulting in a 20% improvement in post consistency across platforms.• Supported internal communications and PR activities, ensuring brand consistency across all platforms.

London, England, United Kingdom

• Interpreted calls from English speaking clients to their clients who had limited English speaking proficiency in Bengali and Hindi.• Worked around with all types of call including medical, legal, educational, and social calls.

India

• Developed and executed social media campaigns across Instagram, Twitter, and Facebook, increasing engagement by 35% and boosting sales by 25%.• Created and curated digital content including product videos, infographics, and brochures, driving a 30% increase in online followers within 6 months.Utilised Hootsuite for scheduling and managing posts, improving the efficiency of content distribution by 20%.• Monitored social media interactions and responded to customer inquiries, maintaining an average response time of 2 hours, significantly improving customer satisfaction.• Collaborated with designers to produce engaging visual content, boosting click-through rates by 15%.

India

• Crafted promotional content for major brands like Spotify and Pepsi, contributing to a 15% increase in campaign reach.• Collaborated with cross-functional teams to brainstorm and implement AI-enhanced marketing strategies, resulting in a 20% improvement in team efficiency.• Executed A/B testing for ad campaigns, leading to a 12% improvement in conversion rates.

Master'S Degree, International Marketing, 2:1

• Recipient of Vice Chancellors International Scholarship

Bachelor Of Arts - Ba, Communication, Journalism, And Related Programs, 8.40

- Recipient of 50% merit based scholarship which is the maximum scholarship offered. - Was part of multiple clubs including drama, dance.

Science (Pcb)

- Always secured a position in the annual Talent Contest. - Mostly came first or second in Mono-act and Extempore. - Always used to be.