Lockbox Administrator
Current• Process lockbox payments accurately by ensuring valid payee information, account number, and type of payment/procedure for account application; apply payments or re-submit accounts as needed. • Efficiently process incoming paperwork and scan documents utilizing department resources; confirm all information on company computer; responsible for indexing and verifying all correspondence. • Post all payments received through the lockbox, EFT, or mailroom and adjustments. • Work to identify and resolve payment posting issues. • Maintain knowledge of department policies and procedures. • Ensure the confidentiality of all patient accounts by following HIPAA guidelines. • Communicate daily with management on payor trends identified.• Demonstrate knowledge of the area; understand various computer programs and applications necessary to perform assigned job functions.