• Responsible for IBM Nordics and Benelux datacenter network operations overseeing solution design, service delivery, new project implementation, and 7x24 support activities.• Lead a team of 45 people (3 managers, 42 network engineers).• Supported technologies: ACI, SDN, Cisco, Checkpoint, Citrix, HP, F5, Bluecoat, etc.• Main activities: resource management, projects allocation and prioritization, performance management, escalation management, process improvement, metrics and reports development for SLA compliance, staff planning and hiring, staff development plans, etc.

• Responsible for IBM Denmark datacenter network operations overseeing solution design, service delivery, new project implementation, and 7x24 support activities.• Lead a team of senior network engineers and project managers.• Supported technologies: Cisco, Checkpoint, Citrix, HP, F5, etc.• Main activities: resource management, projects allocation and prioritization, performance management, escalation management, process improvement, metrics and reports development for SLA compliance, staff planning and hiring, staff development plans, etc.

• Responsible for network security in Latin America.• Provided internal advice and support on corporate security standards.• Developed global security processes.• Monitored and guided business units on security compliance matters by executing controls, creating scorecards and performing data analysis.• Developed follow-up plans on security risks. Assessed security vulnerabilities and/or deviations from security standards.• Collaborated to update and evolve internal security standards based on best practices.

• Installed, configured and troubleshot Cisco devices.• Deployed Cisco MGX switches in Argentina and Chile for a new global MPLS network. Developed processes for network maintenance and trainings to educate outsourced technical staff.• Implemented first EVPN customers in Latin America. Developed standard processes. Performed user acceptance tests.

• Designed, implemented and managed servers (Linux, AIX), network applications (Netview, DNS, TACACS, Syslog, etc.) and firewalls (IBM and Checkpoint).• Provided support and advice on network security matters to internal groups.• Monitored security vulnerabilities on firewalls, servers and network devices. Developed mitigation plans for security findings.• Represented regional business units during internal security audits.• Developed and implemented regional security processes.

• Performed WAN, LAN and Dial-up network monitoring and troubleshooting.

• Performed WAN, LAN and Dial-up network monitoring and troubleshooting.