- Supported engineering director with daily administrative responsibilities, including managing file systems, compiling reports, delegating tasks, meeting coordination, and managing the department schedule- Maintained ongoing communication with the engineering team by providing and asking for feedback, and collaborated to create a daily plan of action to meet performance goals and timelinesStrategized and problem-solved with department managers to meet a variety of needs and goals based on resources, priorities, and deadlines- Regularly communicated with vendors and suppliers to foster efficient collaboration, and remove roadblocks to ensure timely delivery of goods and services- Monitored project performance regularly to ensure project quality and completion within timeframe and budget, and provided detailed project status updates to senior management - Managed engineering department inventory, processed purchase orders and invoices, and monitored monthly expenses against monthly budget

- Supported both the administrative and clinical teams to ensure seamless operations, addressing patient needs and adapting quickly to shifting priorities- Ensured accuracy and alignment with privacy regulations by developing and maintaining patient records in electronic medical record(EMR) system- Promoted patient adherence with established plan of care, by providing direction and assistance throughout their treatment

- Evaluated the site’s interface using Jakob Nielsen’s 10 usability heuristics to measure the site’s compliance with recognized usability principles- Determined which solutions would fit into the project timeline to maximize the highest impact for the user through a priority matrix- Fostered positive collaboration with stakeholders by having on-going and open communication throughout the design process, allowing us to convey research findings and design decisions, in addition to uncovering business needs and discuss any constraints- Presented a pitch deck communicating research and final designs to stakeholders

- Completed reports following each client session, to track progress by reviewing client goals and needs, how they were addressed during session, how client responded, and next steps- Promoted client adherence with meeting goals by continually collaborating with others in the treatment team and problem solving to address areas of improvement- Regularly communicated with community partners and maintained effective and timely communication across agencies to ensure continuity of support