Currently supporting AWS's largest Public Sector Partner, Palantir. With a focus on expanding their Enterprise Commercial Business and Cloud Strategy.

Efforts are not just offering insurance policies but to also offer a lifestyle change towards health and wellness’SALESI provide guidance to Medicare Beneficiaries in a fast-paced environment. -Member retention through quarterly consultation and customer service-Building trust, face to face with clients throughout 10 counties in VA and MD-Selling Health, Life, and Annuity Policies through Humana Leads and self generated leads/referrals -Consulting & selling vision and dental policies-Expert in Medicare policies and plan information-Using analytical tools that assist in placing strategic plan of actions throughout the market based on demographics given by the Center of Medicare and Medicaid services.METRICS:• Providing consultation, education, and selling supplemental Medicare Advantage products to Medicare Beneficiaries.• 2018-Placed in top 15% the market for 2 quarters.• 2018 – Awarded Culture Advocate for the market.• Increased sales profits by 204% in new expanded territories throughout Maryland within 2 years• Market Wide 2016-2018: 88.67% of Close Rate; Member growth by 95.4%MARKETING-Partnering with local businesses and organizations in effort to engage in 55+ communities using Humana's BOLD GOAL Initiative-Community Outreach-Attending Health Fairs, Expos in order to help exposure to Medicare Eligible consumers-Public Speaking and Educational Presentation Hosted at various locations (Educational Community Outreach) (Medicare 101 Seminars)

•Consult provider groups on the significance of proper medical record documentation.•Assisting Market Analyst with building market metric reports by pulling data from several analytic dashboards to create presentations for Market Director.• Exceeded company region production goals of 90% to 105.3%• Meticulously review and retrieve necessary documentation for Medicare Risk Adjustment (MRA), Stars Quality Review (SQR), and Healthcare Effectiveness and Data Information Set (HEDIS) from paper and electronic medical records while utilizing portable equipment and accessing multiple electronic health records (EHR) systems.• Produced an increase in record retrieval production numbers by 5.97% for the 2016 MRA review for the Mid-Atlantic region. (As of 1/4/17)• Negotiate with physicians and medical staff members when requesting medical documentation for Humana patients.• Responsible for independently contacting and scheduling medical record retrievals at various site locations including hospitals, urgent care facilities, and private provider offices.

Working with Saint Benedict allowed me to see the value on how technology affects education. When I first arrived at Saint Benedict, the network would often go down due to outdated equipment and inefficient wire connectivity within the infrastructure. Within a couple months I created an inventory of all technology within the school, I created a 5 year technology and policy plan, and increased teacher/student productivity by 40% for the school year 2015-2016. - Serve as first point of contact for all software and hardware issues for end-users (help desk support)- Supports and troubleshoot desktops, laptops, and iPads in a multi platform OS environment (OSX, Windows, IOS)- Upgraded to a ticketing service system.- Created a new network with static and dynamic IP configuration.- Install and upgrade internal and third party software on faculty and student workstations and server.- Add and maintain user; assign application access, security roles and permission.- Administer remote server connectivity, configuration, and access.- Day to day maintenance for the Network Infrastructure of the school, along with all workstations, and office equipment.- Maintain school website utilizing WordPress. Incorporating HTML and CSS.- Head of analytics for daily school hour network traffic.-Responsible for conducting reports for technology advancement to head of technology committee under School Board of Education.-Currently undergoing building a new structure and plan for a new Network Infrastructure for the school- Structured and maintained an inventory for all technology equipment within the school.- Support other office equipment such as televisions, printers, projectors, etc.- Upgraded Network Infrastructure to Cisco Meraki equipment. - Configured and maintained the Cisco Meraki cloud based Network system (Access Points, Switch)