Sanchi Gordon Email & Phone Number

United Kingdom

United Kingdom

London, United Kingdom

London, United Kingdom

✓ Coordinating and collaborating as needed to drive project deliverables and timelines✓ Performing and delivering results in fast paced environment✓ Facilitating workshops to define the current and future Mac gold builds✓ Designing and engineering core functionality for the successful deployment of JAMF Cloud across global sites (UK/EU/USA)✓ Training project and BAU engineers in JAMF administration and general Mac support✓ End to end JAMF Cloud implementation✓ JAMF/Azure AD integration via JAMF Connect✓ JAMF/Active Directory integration via NoMAD & NoMAD Login.✓ Packaging and deploying Mac applications using the JAMF self-service tool ✓ Creating app preferences, notarization and Privacy Policy Preference Controls✓ Subject Matter Expert (SME) for the technical aspects of JAMF Cloud regarding for best practices related to installation processed and issue resolution

London, United Kingdom

✓ Design and produce macOS builds, images, scripts and workflows according to Barclays requirements✓ Package and deploy macOS software and settings via Jamf Pro✓ Manage software updates and patching including OS upgrades✓ Managing the Barclays Mac estate (1500 Macs) worldwide via Jamf Pro✓ Support and instruct 3rd and 2nd line engineers on best practice fordeployment and BAU✓ Provide expert knowledge of macOS to other areas of IT for systemsintegration

London, United Kingdom

Creating, migrating and delivering high technology solutions and workflows for small businesses who use the Apple platform as their choice for business. In addition set up, support and deployment of Google/Microsoft/Adobe software and cloud services, switches and servers★ SpecialtiesMac deployment, imaging, inventory, client liaison, client facing, phone support, knowledge transfer, 2nd line, 3rd line, 4th line, QNAP, HP, Office, Pro Apps support, Adobe CC, Google Suite, Google Apps

London, United Kingdom

The role is part of the Digital and Technology Team (DATT), which delivers high quality modern and flexible digital and technology services to users across the Cabinet Office and the Department of Culture, Media and Sport.This involves multiple transition projects including migrating a government departments onto the Cabinet Office’s technology platform.I am responsible for:✔ Preparing MacBooks, Surface Pros, Lenovos, iPhone and Samsung devices to be rolled out using JAMF Pro, SCCM and AirWatch✔ Deployment of laptops, desktops and mobile phones to end users ✔ Early life support/end user training and orientation for Google Suite, macOS and Windows 8.1/10✔ Support of all data migration activities ✔ Created an asset management and stock system for the IT team✔ Created new deployment reconciliation documentation and deployment workflows

London, United Kingdom

As the Apple Specialist in the company my main tasks included:✔ Completing scheduled projects.✔ Updating technical information stored in Company Database System.✔ Remote monitoring client servers via Kaseya, Bomgar and Casper Suite and proactively fixing issues as they arise.✔ Providing Apple Mac support and maintenance for both for client and server✔ Packaging, re-packaging and installation of new and existing software✔ Shell and Python scripting✔ AD / OD integration✔ Application support of Microsoft Office, Adobe Creative Cloud, Final Cut Pro, and other pro apps✔ Deployment planning and implementation of new hardware and software services such as Munki, Casper and Bushel✔ Solutions consultancy for new and existing clientsI also undertook supervision of company staff in Mac support techniques to improve 1st and 2nd line support responses.★ SpecialtiesMac deployment, imaging, inventory, Casper Suite, Munki, Deploy Studio, Cisco Meraki, client liaison, knowledge transfer, 2nd line, 3rd line, 4th line, Office, Pro Apps support, Adobe CC, field engineering, face to face, jargon-busting

London, Docklands

✔ Provide technical lead for the Apple platform in the Enterprise Workspace team to team to ensure that UEL’s students and staff receive the highest quality of service for their workspace Mac and Windows-based services. This includes the provision of desktop, laptop, tablet and BYOD services.✔ Responsible for validation of designs for new IT infrastructure relating to the end user workspace including, facilities, networks, hardware and software solutions required to support business initiatives. ✔ Ensuring the existing infrastructure is running optimally, managing the application of relevant system patching and updating software and hardware in locations as required. ✔ Continuous service improvement of the platform environment in line with defined technical roadmaps.✔ Working in 3rd and 4th line capacities with responsibility for the operational development, management and delivery of Mac, Android, Windows and iOS endpoint devices with Casper Suite, SCCM and Microsoft In-Tune MDM solutions.

Greenwich Peninsula, London

✔ Provided Mac and Windows support, deployment, backend and front end management training and project management for staff and students.✔ Responsible for managing the computing resources of the entire University as well as giving software support to the external Business Incubation companies who use the resource. ✔ Set up and maintained on and off site Apple Accredited Training Centres (AATC)✔ Brought in, set up and maintained Casper Suite for managing the Universities Mac estate. ✔ Supported numerous internal external events including Mozfest, and the X-Factor UK

Freelance

Creating websites for client like Diageo, Mercedes, and Phillips and many other web projects for smaller businesses using HTML, CSS, PHP, Javascript and Flash. Later specialising in customised Wordpress CMS sites. As independents we were responsible for the full life cycle of a project from accounts and procurement to consultation, design, build and post-completion support and maintenance.

Farringdon And Kings Cross

✔ OSX Server and client management, account creation and management via AD.✔ Rapid redeployment of Mac and PC clients to their new HQ in Kings Cross and staff technical support.✔ Reporting to the Technical Support Managers I was a member of the Technical Support Team providing specialist support for all production critical servers across all platforms during production hours as well as having the ability to cover all day-to-day support issues within the Editorial, Production and Advertising divisions.

London

In a mixed Mac/PC environment reporting to the company Director I provided support to a mixed Mac/Windows environment as well as covering day-to-day support issues. I was also responsible for the research into and procurement of new technologies, software and peripherals which would serve the needs of the Employment Cafes various technology-based projects. As part of Employment Cafe I co-organised the Brixton Splash community street event and codeveloped event management software for use at outdoor events.Other projects included the award-winning Jobs to Mobile solution, collaborating with Oracle and Sun Microsystems and later with Microsoft.

Chelsea, London

Working primarily with Final Cut Studio, Photoshop, Flash and Illustrator to produce short films, ads and clips for mobile phone the major UK mobile portals run by Vodafone, T-Mobile and 3 (Three)