- Conducted a bi-annual internal Sarbanes-Oxley controls audit, validating employees’ access to bank portals- Performed non-agency note shipping 3 times per week, ensuring timely and accurate delivery of mortgage notes to investors in the secondary market all whilst creating training materials to train peers on the process- Executed EPO (Early Payoff) invoice audits to identify discrepancies and recover financial losses for the mortgage company

- Propose and execute events concerning DEI initiatives to aid students in discovering their belonging within the Broad College- Attend professional development workshops targeting resume building, interview etiquette, and public speaking

- Supervised a group of 10-15 children (ages 5-7) and guided them through math, science, art, and music activities- Collaborated with a co-counselor to prioritize the needs of the children and create a welcoming learning environment- Established time efficiency and proper decision making to remain punctual throughout the daily itinerary- Proactively addressed conflicts to superiors to professionally resolve obstacles and promote a healthy workplace

- Assisted at least 25 customers daily by locating merchandise and answering questions regarding store products- Advocated for brand loyalty by educating customers and persuaded over 20 customers to join programs- Demonstrated efficiency and teamwork by organizing sales floor and assisting coworkers during peak store hours- Supported coworkers by attending to coworkers’ sales floor sections and executing back of house processes - Increased store revenue by interacting with customers in the store and in fitting rooms