Sanchit Kokil Email & Phone Number

Toronto, On, Ca

Toronto, Ontario, Canada

• Recruiting, training, and overseeing the bar staff, offering guidance and support to maintain exceptional performance standards and enhance customer satisfaction.• Scheduling appropriate staff levels for everyday operations based on the volume of the business and events scheduled.• Tracking sales and revenue performance to identify trends, and devising strategies aimed at maximizing profitability and meeting sales objectives.• Increased revenue by 10% by promoting new drink and… Show more • Recruiting, training, and overseeing the bar staff, offering guidance and support to maintain exceptional performance standards and enhance customer satisfaction.• Scheduling appropriate staff levels for everyday operations based on the volume of the business and events scheduled.• Tracking sales and revenue performance to identify trends, and devising strategies aimed at maximizing profitability and meeting sales objectives.• Increased revenue by 10% by promoting new drink and food specials and planning weekly events.• Responsible for handling administrative duties such as responding to emails, voicemails, entering sales reports, paying invoices, verifying deliveries, and settling the tilt.• Handling customer inquiries, feedback, and complaints in a timely and professional manner• Maintaining and ordering appropriate stocks of beer kegs, liquor, and other essentials required for the daily functioning of the business. Show less

Toronto, Ontario, Canada

• Serving a four-course meal in a fast-paced environment and managing time for an optimal experience for each guest.• Educating and advising guests about the menu as well as special offers and customizable options for dietary restrictions.• Entering orders into the POS system and ensuring order accuracy.• Assisting the kitchen and service staff to maintain the highest level of food quality, presentation, and timing to ensure our guests have a memorable dining… Show more • Serving a four-course meal in a fast-paced environment and managing time for an optimal experience for each guest.• Educating and advising guests about the menu as well as special offers and customizable options for dietary restrictions.• Entering orders into the POS system and ensuring order accuracy.• Assisting the kitchen and service staff to maintain the highest level of food quality, presentation, and timing to ensure our guests have a memorable dining experience.• Anticipating guest needs and providing exceptional service. Show less

Toronto, Ontario, Canada

• Served various international draft and bottled beers. Memorized over 50 draft beers as per region, taste & type for assisting patrons with beer selection.• Helped set up the bar as an opening duty and changed beer kegs as per the need. • Memorized menu entrees and daily specials to assist customers with any meal selection questions.• Accurately entered orders into the POS and collaborated with the kitchen and bar staff to serve food and drinks.• Ensuring payment accuracy… Show more • Served various international draft and bottled beers. Memorized over 50 draft beers as per region, taste & type for assisting patrons with beer selection.• Helped set up the bar as an opening duty and changed beer kegs as per the need. • Memorized menu entrees and daily specials to assist customers with any meal selection questions.• Accurately entered orders into the POS and collaborated with the kitchen and bar staff to serve food and drinks.• Ensuring payment accuracy and handling cash, credit & debit transactions efficiently. Show less

Mumbai, Maharashtra, India

• Reached out to potential customers using a variety of methods such as making cold calls, sending emails, and attending network gatherings.• Kept a log of customer interactions, dealt with their accounts, and filed paperwork.• Worked as a team to swiftly address customer complaints and take the necessary action.• Discovered, negotiated, and established new connections with local businesses, increasing the flow of B2B clientele and, consequently increasing overall sales… Show more • Reached out to potential customers using a variety of methods such as making cold calls, sending emails, and attending network gatherings.• Kept a log of customer interactions, dealt with their accounts, and filed paperwork.• Worked as a team to swiftly address customer complaints and take the necessary action.• Discovered, negotiated, and established new connections with local businesses, increasing the flow of B2B clientele and, consequently increasing overall sales. • Planned pickup and delivery services based on the delivery requirements of the clientele Show less

Thane, Maharashtra, India

• Assisted in recruitment and onboarding procedures, which involved posting job openings, reviewing resumes, and arranging interview schedules.• Oversaw the documentation for both new hires and current employees, conducting background checks and verifying the authenticity of past employment records.• Organized comprehensive orientation and training sessions for new hires, ensuring their seamless integration into the company and a smooth transition into their roles.• Assisted in… Show more • Assisted in recruitment and onboarding procedures, which involved posting job openings, reviewing resumes, and arranging interview schedules.• Oversaw the documentation for both new hires and current employees, conducting background checks and verifying the authenticity of past employment records.• Organized comprehensive orientation and training sessions for new hires, ensuring their seamless integration into the company and a smooth transition into their roles.• Assisted in performance management processes, including conducting employee evaluations and providing feedback to managers.• Maintained and updated the HRIS and ERP on a daily basis and dealt with settling the outsourced recruitment agency accounts.• Provided administrative support by Managing office supplies and essentials, and planned travel arrangements, and correspondence for the senior management. • Assisted with planning, organizing, and coordinating company events. Show less

Postgraduate Certification, Global Business Management

Bachelor Of Management Studies, Business Administration And Management, General, A