• Addressed customer service issues with carriers• Maintained direct communication with clients, producers, and management, while assessing risks andupdating customer information in the management system• Conducted comprehensive reviews of client accounts for appropriate limits and coverages• Managed the renewal process by reviewing forms, obtaining renewal information, and marketingaccounts when necessary• Expertly completed applications for new business and liaised with underwriters and brokers for clientneeds• Facilitated the processing of policies, endorsements, certificates, and ensured timely communicationwith clients for coverage adjustments• Handled invoicing, collected payments, arranged premium financing, and managed applications,corrections, endorsements, and cancellations• Provided valuable support to producers in obtaining, maintaining, expanding, and servicing accounts,particularly in the management of commercial accounts for quoting, changes, renewals, certificates,coverage review, billing, and claims.

Analyze credit data and financial statements to assess the creditworthiness of individuals or businesses.- Evaluate credit risk factors and make recommendations for credit limits and terms.- Develop and implement credit risk strategies and policies.- Monitor and review credit portfolios to identify potential risks and recommend appropriate actions.- Collaborate with other departments to ensure compliance with credit risk policies and regulations.- Prepare reports and presentations to communicate credit risk analysis findings.