Facilitated effective communication between clients and the internal team, ensuring a smooth transfer of requirements and valuable product insights. Analyzed and streamlined requirements, organizing them into user flows and user stories derived from epics.Successfully obtained approval for written user stories and change requests, with a strategic focus on identifying opportunities for upselling.Led project planning efforts, actively participating in weekly meetings with customers to address change requests and provide functional clarifications. Implemented Agile methodology for efficient ticket creation, story management, and resolution of customer-reported bugs. Supervised the execution of User Acceptance Testing (UAT).Played a pivotal role in organizing internal grooming, planning, and retrospective sessions, along with sprint reviews involving clients. Collaborated closely with Project Managers and System Architects to contribute to project estimations. Produced user guides,reported UAT bugs.. Managed and organized the product backlog using JIRA.

Produced various documentation such as BRD, FRD, performed gap analyses, and shared meeting minutes with clients. Coordinated between development and testing teams to implement customer-requested changes effectively. Developed use cases for requirements across different modules and actively participated in all Scrum ceremonies, making valuable contributions. Designed wireframes using FIGMA to align with specified requirements.Led Project Coordination tasks, managing meeting schedules, communicating with resources, creating presentations, and fostering stakeholder collaboration. Conducted GAP and Retrospective analyses to identify and address development gaps. Worked collaboratively with diverse teams to resolve impediments during sprints.Proficient in creating and managing the product backlog using JIRA.

Created meeting materials such as presentations and Minutes of Meetings (MoMs). Supported the Business Analysis team in crafting documentation and writing requirements. Aided in the facilitation of meetings and team grooming sessions

Roles and Responsibility:My current responsibility includes interacting with US clients and maintaining client relationship , Cold Calling , resume screening of the candidates and identifying potential candidates.