• Identifying new ways to find new customers to give a head start to the business.• Screening potential business deals by analyzing market strategies, deal requirements, potential, and financial.• Outsourcing small jobs to vendors and maintaining their records by an automation system using Google forms and Sheets.• Managing all the leads using CRM tool and working closely with the Director to explore opportunities, discovering new ways during pandemic.

• Researching new market needs as per company potential of manufacturing new products within same category.• Giving new verticals to business by taking business to online platform.• Setting up CRM tool to cover all online enquires from multiple lead generating platforms and setting up marketing automation.

• Establishing and driving requirements from product initiation to end user• Analyzing workflow to create process maps to support engagement of relevant internal teams, and isolate areas of potential improvement.• Developing functional specifications that design and document desired outcomes of end user requirements.• Producing technical specifications to communicate user requirements in technical terms to application programmers/various project teams• Coordinating User Acceptance Testing (UAT) to ensure the overall efficiency, functionality, and user friendliness of system enhancement/development• Outsourcing work to build automation for small and medium sized projects; and focusing more on big critical projects.

Identified new ways to find new customers.Proposed potential business deals by contacting potential partners; discovering and exploring opportunities.Screened potential business deals by analyzing market strategies, deal requirements, potential, and financial.Developed negotiating strategies and positions by studying integration of new venture with company strategies and operations; examining risks and potentials; estimating partners/needs and goals.Learned new business dealing strategies to increase the conversion rate from Optus training programs.Closed new business deals by coordinating requirements; developing and negotiating.

Selling audio visual systems and equipment. Attending ongoing training and development or as appropriate ensure the nominated person attends ongoing training and development.Promoting and advancing the reputation of the Company.Educating potential commercial business customers about potential digital media solutions available from the Company.Providing after sales support services and/or ensure that the sub-contractors provide reasonable after sale support services as reasonably required by the Company.Recording details of any potential sales opportunities and lead in a database specified by procuring partner ad airtime arrangements with commercial customers.Following all reasonable directions from the distributor for the method, details and means of performing the services.

Created web applications and user interfaces, using standard HTML/HTML5, CSS/CSS3 practices, while incorporating data from back-end databases and services.Developed JavaScript code to drive dynamic parts of web applications.Developed MySQL (2010, 2012+) database and tables to efficiently and securely work with complex databases and to increase the performance of the database.Developed interfaces of desktop application in C++ and developed new features of web applications in Java.Improved database load times 10x by implementing incremental update process.Developed and validated testing schedules, addressing all browsers and devices to ensure various computers can access content.Started a team effort to switch to a more agile process by building tools to make unit testing easier and helping to create a sized backlog. Participated in sales presentations due to ability to translate user needs into easy-to-understand software solutions. Earned the highest customer satisfaction rating for all application support delivered.Trained, Mentored and Supervised new project inductees in the Dev team for project readiness.

Developed and executed sales strategy and captured the new sales opportunities with better cashflow. Led payment collection effort by negotiating payment with clients which reduced bad debt by 90%.Developed company proposals, quotations and presentations for prospective customers and negotiated terms and conditions.Initiated and led supply chain improvements and business platform development to support the enterprise.Proactively reached out to new customers to set up presentations/ meetings and to inform them about new developments in the company’s products.Achieved sales through digital marketing.Increased client base, while improving relationships with existing and projected accounts.Researched trends and identified new client business opportunities and markets to increase sales.Initiated to develop new product in the industry to set a benchmark.Created unique product combinations and solutions to meet and exceed clients expectations.