- Develop and manage relationships with key clients, understanding their business objectives and advertising needs.- Create strategic account plans to drive revenue growth.- Provide clients with insights and recommendations to optimize their Google Ads campaigns.- Collaborating with internal teams to deliver comprehensive advertising solutions.- Staying updated on industry trends and Google’s advertising products to provide best-in-class service.

- Build and maintain strong client relationships- Guide new clients through onboarding and training.- Develop customized success plans.- Monitor and analyze client performance data.- Provide insights and recommendations to optimize ad campaigns.- Stay updated on Meta’s products and best practices.- Conduct training sessions and webinars for clients.- Collect client feedback to inform product development.

Lecturing Global Marketing Strategy, Change Management & Digital Marketing Strategy

• Oversee all digital brand marketing aspects to ensure the team achieves the targets and is consistent with the overall strategy and objectives of the institution.• Responsible for planning and strategizing on how to improve the market share of the institute by partnering with tuition masters and conducting workshops island-wide.• Building brand awareness, increasing brand value and profitability of both undergraduate and postgraduate divisions by developing strategies and managing relevant marketing campaigns across print, broadcast, and digital mediums to ensure products and services meet customer expectations.• Responsible for planning, strategizing, and executing the Digital Marketing aspect of the company from liaising with Digital and Advertising Agencies, campaign executions in Google Ads, SEO, and programmatic adverts to Social Media marketing.

Digital Marketing, Digital Analytics & Business Management related modules.

Maintain website content ensuring all content is up to date and ensuring all pages, products & prices on the siteare accurate.- Monitor online customer feedback and be the main point of contact for all internal website queries on customercomplaints.- Assist in day-to-day management of Promotion campaigns implementation &monitoring.- Monitor and follow up on day-to-day social media, email, WhatsApp, SMS campaigns oncommunication.- Coordinate website activity with the category team, website development team and 3rd party partners(suppliers).- Analyzing ecommerce data of glomark.lk website- To monitor and follow up on communicating e-newsletters, when needed, that carry glomark.lk related importantinformation, news and /or promotions.- To identify and evaluate new marketing opportunitiesto increase direct internet traffic as well as monitoring theonline presence and rate position of relevant competitors.- Maintaining an understanding of current e-commerce practices industry by analyzing competitors

-Executing the Social media for marketing campaigns- Development of brand awareness for the products of the organization- The creation and publishing of relevant content on social media for the products- Managing & updating the website, Customer inquiries and emails- Managing and responding to the stakeholder inquires through letters and email correspondences