•Phlebotomy services for Private or Businesses.•Paramed Examiner for Life Insurance Exams, Specialty Draws, EKG, and Wellness Specialist•Notary Public•Resume Builder•Screened prospective donors by conducting interviews, obtaining medicalhistories and measuring vital signs.•Obtained variety of blood samples through venipuncture using butterfly needlesand straight needles. Prepared blood-collecting equipment to draw blood andsafely store and transport samples and centrifuge sample.•Read, understand and comply with departmental policies, protocols andprocedures.•Complete all data entry requirements accurately including data entry of patientregistration; entry of test order from requisition or pulling order from database;managing Standing Orders.•Managed staffing and scheduling of phlebotomy lab personnel. •Obtained blood specimens through venipunctures and fingersticks. •Established team schedules that met all coverage needs. •Facilitated effective communication between team members, other departmentsand outside facilities.•Trained and supervised phlebotomists and lab assistants. •Onboarded new employees in time reporting and payroll systems. •Managed payroll and time and attendance systems. •Responded to employee inquiries regarding payroll and timekeeping.

•Prepared laboratory equipment and instrumentation required for tests,research, process or quality control.•Sanitized workstations and instruments to avoid cross-contamination. •Recorded and reported test results accurately according to establishedprocedures.•Obtained blood samples for medical testing and transfusion throughvenipuncture or capillary puncture.•Centrifuged blood specimens in test tubes and capillary tubes to separate cellsand sediment from blood serum.•Located veins suitable for puncture to draw blood using sterilized needles, vialsand other equipment.•Utilized calm and friendly demeanor to increase patient comfort and alleviateanxiety.•Labeled patient samples, double-checking information for accuracy.

•Processes standard policy or contract/policyholder transactions usingdocumented procedures and multiple software applications.•Identifies and escalates issues for resolution when necessary. •Communicates with internal associates and external customers or agentsregarding outstanding requirements or the status of an application ortransaction.•Documents status of contacts received and initiated. •Must meet production and quality standards.

•Obtained Medical History and Vitals on Donors •Follow compliance protocols •Performed phlebotomy task on Donors •Instruct the Language of Caring Class •Balance production, donor care and quality requirements to meet daily blood goals•Take the time to personally connect with donors – listen to their stories andhelp them understand the value of their donation•Detail oriented with contributing to friendly and fun environment •Interact in a positive, proactive and customer-focused manner with bothinternal and external customers, demonstrating care and compassion at alltimes