Sandeep Amarnath Email & Phone Number

Bangalore Urban, Karnataka, India

- Monitoring the Support ISR & Query management.- Creating new process to maintain database in ONE DRIVE Folders which can access to all Sales team regarding CUSTOMER DATABASE/PO/DISPATCH DETAILS/PAYMENT DETAILS etc..- Coordination between internal departments like DESIGN, FINANCE, PRODUCTION, QUALITY and LOGISTICS teams to ensure processed order/requested Material delivery to customer location in time.- Coordination between Intercompany teams regards RMA- Coordinating all orders in cooperation with the area Sales manager and Coordination with Sales team in terms of QUATATION AND ORDER STATUS, PRICING ISSUES, and PAYMENT FOLLOW UPS.- Regular Interaction with Intercompany collogues regarding pending Order/shipment/RMA/PO and other service-related issues via chat and email. (Handled US/UK based intercompany collogues) - Generating MIS reports like Daily, Weekly and Monthly Reports to Management.- Participating in Weekly meetings with Sales Team and Preparing MOM with all correspondences.- Assigning Service tickets to team and resolving customer issues, clearing workflow as per SLA.- Service ticket needs to resolve within the agreed SLA and communicating to customer with necessary information with relevant documents via email.- Using Salesforce management tool to maintain up-to-date customer/Vendor database information Creating or modifying SFDC Enterprise Edition CRM reports as per requests.- Confer with vendors, staff, and management personnel regarding purchases,Product specifications, manufacturing capabilities, and project status.- Preparing Quotes and interacting with application manager regarding Technical specifications.- PREPARING INVOCIES & DELIVERY NOTES along WITH PACKING LIST to Logistic Dept.- Sending Receipt of Orders to customers and confirming the Delivery Schedule.

Bangalore Urban, Karnataka, India

- Monitoring the Support ISR & Query management.- Creating new process to maintain database in ONE DRIVE Folders which can access to all Sales team regarding CUSTOMER DATABASE/PO/DISPATCH DETAILS/PAYMENT DETAILS etc..- Coordination between internal departments like DESIGN, FINANCE, PRODUCTION, QUALITY and LOGISTICS teams to ensure processed order/requested Material delivery to customer location in time.- Coordination between Intercompany teams regards RMA- Coordinating all orders in cooperation with the area Sales manager and Coordination with Sales team in terms of QUATATION AND ORDER STATUS, PRICING ISSUES, and PAYMENT FOLLOW UPS.- Regular Interaction with Intercompany collogues regarding pending Order/shipment/RMA/PO and other service-related issues via chat and email. (Handled US/UK based intercompany collogues) - Generating MIS reports like Daily, Weekly and Monthly Reports to Management.- Participating in Weekly meetings with Sales Team and Preparing MOM with all correspondences.- Assigning Service tickets to team and resolving customer issues, clearing workflow as per SLA.- Service ticket needs to resolve within the agreed SLA and communicating to customer with necessary information with relevant documents via email.- Using Salesforce management tool to maintain up-to-date customer/Vendor database information Creating or modifying SFDC Enterprise Edition CRM reports as per requests.- Confer with vendors, staff, and management personnel regarding purchases,Product specifications, manufacturing capabilities, and project status.- Preparing Quotes and interacting with application manager regarding Technical specifications.- PREPARING INVOCIES & DELIVERY NOTES along WITH PACKING LIST to Logistic Dept.- Sending Receipt of Orders to customers and confirming the Delivery Schedule.

Bangalore

- Coordinate all orders in cooperation with the area Sales manager- Manage customer relation quarries & maintaining records of Sales & dispatch of Materials.- Generating MIS reports - Updating the status of sales order in the database or computer- Coordinating and responding to all requests of internal meetings- Communicating with regional sales team for status of order and position of sales.- Understanding customer drawings with customer requirements - Analyzing the product in all prospective ways - Having the local parts knowledge with supplier wise to reduce the total product cost - Arrange and coordinate a filing system that allows easy access for all for Sales quarries - Coordinate quality control objectives - Supporting Costing and estimation with preparing quotation to customer- Confer with vendors, staff, and management personnel regarding purchases,Product specifications, manufacturing capabilities, and project status.

Bangalore

Coordinate all orders in cooperation with the area Sales manager- Manage customer relation quarries & maintaining records of Sales & dispatch of Materials.- Generating MIS reports - Updating the status of sales order in the database or computer- Coordinating and responding to all requests of internal meetings- Communicating with regional sales team for status of order and position of sales.- Understanding customer drawings with customer requirements - Analyzing the product in all prospective ways - Having the local parts knowledge with supplier wise to reduce the total product cost - Arrange and coordinate a filing system that allows easy access for all for Sales quarries - Coordinate quality control objectives - Supporting Costing and estimation with preparing quotation to customer- Confer with vendors, staff, and management personnel regarding purchases,Product specifications, manufacturing capabilities, and project status.

Bachelor Of Commerce (B.Com.), Accounting And Business/Management, A

Nac, Mechanical Engineering, Fullterm Apprentcieship

Activities and Societies: Athletics,Cricket,VolleyBall,Hockey,Drama Compitation

Puc, Business/Commerce, General, B

Activities and Societies: NCC