Experienced Information Technology Associate with a demonstrated history of working in the financial services industry. Skilled in hardware and software related issues troubleshooting and Solving. Asset Management, Databases, IT Service Management, and Networking are also key skills. Strong information technology professional with a Bachelor's degree focused on a Bachelor of engineering from Bansal Institute science and technology. Provided in-depth technical support to clients at a Tier 2 level, solving 99% of issues without transferring to Tier 3 support. Seeking to provide expert technical support to enterprise organizations as the L2 tech support engineer.