Sandeep Biradar is a IT Service Management Expert with 12+ years of experience, ITIL and Google Cloud certified. Proven in cloud migrations, Linux, Java L2/L3, SQL, Shell scripting, DevOps, and excelling in program and people management at Equifax. They possess expertise in application support, production support, 24x7 production support, shell scripting, linux and 16 more skills. Colleagues describe them as "Sandeep is a highly competent and reliable Support Analyst, who started in my team 5 yrs ago. He has a good grasp and analytical skills on various IT domains and technologies, and he is keen to learn and improve his knowledge and performance. He was the single person responsible for a few key business operational applications, and he has managed them exceedingly well. He is very diligent and is well versed with ITIL practices, such as incident management, problem management, change management, and service level management. He is able to leverage on this to ensure governance on all IT processes and deliver high-quality services to our customers and stakeholders. Sandeep is not only a technical expert, but also an excellent team player and a leader, who has demonstrated consistently ownership of his tasks and projects. He has been involved in various initiatives on CIP, Move remediation and the application restoration during the cyber attack. He has also been instrumental in mentoring and coaching other team members and sharing his best practices and experiences. After he moved to a different team, I have also seen him grow into a fine IT professional, who can handle complex and challenging situations with ease and confidence. Sandeep is a valuable asset to our organization, and I highly recommend him for any position or project that requires IT service management and consulting. He is a reliable, trustworthy, and proactive colleague, who always strives to deliver the best results and exceed expectations. I wish him all the best in his future endeavors, and I would appreciate an opportunity to work with him again." and "I have managed Sandeep and his work during the service transition, he has great technical know-how and deep knowledge of application management, he managed the services for some of business critical applications. I would definitely like to recommend his work and professional approach to any of the organisations as well"