Sandeep Br Email & Phone Number

Bengaluru, Karnataka, India

India

• Monitor measure and report on training issues, enhancements, development plans and achievement following change control processes, approved documents and timelines.• Manage and develop direct reporting staff.• Manage and control departmental expenditure within agreed budgets.• Liaise with other functional / departmental heads / work stream leads, so as to understand all necessary aspects and needs of training development, and to ensure they are fully informed of HR objectives, purpose and achievements.• Maintain awareness and knowledge of latest training development theory, materials and methods and provide suitable interpretation to various stakeholders, i.e directors, managers and staff, within the organization.• Contribute to the evaluation and development of HR and Training strategies and performance in co-operation with the executive team.• Ensure activities meet with and integrate with organizational requirement for quality management, health and safety, legal requirement, environmental policies and general duty of care.• Audit and authenticate all company approved documents related to legal, distribution, policies and procedures.• Plan for employee’s performance appraisal; develop tools for appraisal, job evaluation and development.• Plan, direct and facilitate training for all staff whether new employees or existing.

India

• End-to- end training & development. • Managed a team of 10 associates.• Typical daily tasks, but not limited to:- Screening, short-listing candidates.- Identified the employer and job applicant's requirements.- Preparing Candidate Assessment Form (CAF), which includes all details of the preliminary interview conducted.- Conducting telephonic and face to face interviews. - Organizing client’s interviews.- Hired and trained candidates in customer support and accent neutralization.- Lateral hiring managerial level 2- Internal hiring for lateral level applicants.- Co-ordinating/ tracking progress of each potential hire, from the interview process through to onboarding- MIS: Maintaining daily reports, follow up reports and presenting details.

India

• Designing refresher training.• Reports – training scores documentation, collation of weekly scores, reports, team scores, attendance, checklists.• Coordinating with other departments/ Programs, meeting with operations or program managers to understand requirements. Feedback from internal/ external stakeholders, liaising with other departments, for example: administration, IS, IT, HR, Recruitment, Marketing, Finance, PMO.• Trained & facilitated, on subjects such as Voice and Accent, Language Enhancement, Customer Service, Sales and Culture for American, British and Australian Clients.• In addition to training I was also assigned responsibilities to assist with the administration, reports creation, assessments as well as conducting interviews.• Calibrated in the Induction process of new hires. This mainly included confirming numbers required from programs/ recruitment. • Check for availability of senior management, prepare schedule and send the same to concerned departments and members 2 day in advance. • Issue inductee cards, corporate video, collect list of names, phone numbers and addresses for transport according to respective program and send the same to HR and program.

Bachelor'S Degree, Business/Commerce, General

Activities and Societies: Played Volley Ball And Basket Ball for State Level

Bachelor’S Degree, Business/Commerce, General, 1St