A highly skilled and certified professional holding PMP (Project Management Professional) and CSM (Certified ScrumMaster) credentials, with extensive hands-on experience in managing IT infrastructure, networking, and refresh projects. Demonstrates a strong ability to oversee end-to-end project lifecycles, ensuring timely delivery and adherence to quality standards. Proficient in service delivery and operations management, with a proven track record of optimizing processes, enhancing system performance, and driving successful outcomes in complex and dynamic environments. Adept at cross-functional coordination, risk management, and implementing best practices to achieve organizational goals effectively.