General Manager Operations (Technical)

Comprehensive understanding of facility management and a proven track record of managing workplace environments. In my present role is operationally responsible for the management, maintenance and provision of all facilities on a number of sites.Strategic PlanningFormulating Strategies in Long- and Short-Term Goals to achieve:• Excellence in Delivery to End – Users (Internal or External)• Developing Systems & Procedures to move from Reactive to Proactive Process.• Ensuring best possible Cost-Effective Mechanism above par from Industry Std.Closely working with projects team, ensuring smooth Transition of Projects to Proactive Facility Management.• Operations & Maintenance of Building, Electro-Mechanical & Telecomm. facilities • Logistics & Soft Services –Transport, Café, Housekeeping, Landscape Gardening.• Vendor Management- Identification, Evaluation & Finalization of Contracts.• Developing Systems & Procedures through Formulating Administration related Policies and its implementation thru. SOP, AMCs, SLAs, Agreements & MIS reports for continuous capturing & monitoring of performances. • Manage corrective, preventive and predictive maintenance for:➢ Building with all its Civil, Plumbing and Carpentry related activities ➢ All Electro-Mechanical Devices to ensure complete predictability➢ All safety devices including Fire Safety and Security,

• Heading technical operations of Western region and providing support to north.• Ensure smooth mobilization and Transition of sites, Maintaining P&L of sites.• Ensure timely submission of invoices and payment collection from sites.• Ensure timely renewal of contracts and Coordinating with existing clients for organic growth.• Update client about new technologies and gadgets available in market for energy saving and cost effective.• Carrying out Energy audit at sites and share the findings with client, along with solution.• Ensure all compliances related issues at sites are met.• Conducting interview for technical team across India as per site & client requirement.• Coordination with BD team for new business across India.• Helping BD team in preparing proposal and budgeting of sites.• Reporting to COO.

• Reasonability include managing transition and operations of multiple sites.• Meeting client on regular basis and discuss/ take feedback on services being provided at site.• Implementation of process for all activities being carried out at site.• Ensure timely submission of invoices and payment collection from sites.• Ensure all compliances related issues at sites are met.• Meeting with service providers and ensure SLA’s parameters are being met.

Sr. Manger Operations (Technical) Core Competencies:Strategic PlanningFormulating Strategies in Long and Short Term Goals to achieve:•Excellence in Delivery to End – Users (Internal or External)•Developing Systems & Procedures to move from Reactive to Proactive Process.•Ensuring best possible Cost Effective Mechanism above par from Industry Std. Facility Management Competencies •Closely working with Architect’s &; ’s Team, ensuring smooth Transition of Projects to Proactive Facility Management.•Operations & Maintenance of Building, Electro-Mechanical & Telecomm. facilities •Logistics & Soft Services –Transport, Café, Housekeeping, Landscape Gardening.•Vendor Management- Identification, Evaluation & Finalization of Contracts.•Developing Systems & Procedures through Formulating Administration related Policies and its implementation thru. SoP, AMCs, SLAs, Agreements & MIS reports for continuous capturing & monitoring of performances. •Manage corrective, preventive and predictive maintenance for .•Building with all its Civil, Plumbing and Carpentry related activities •All Electro-Mechanical Devices to ensure complete predictability•All safety devices including Fire Safety and Security

• Closely working with Architect’s & Interior Decorator’s Team, ensuring smooth Transition of Projects to Proactive Facility Management.• Operations & Maintenance of Building, Electro-Mechanical & Telecomm. facilities • Logistics & Soft Services –Transport, Café, Housekeeping, Landscape Gardening.• Vendor Management- Identification, Evaluation & Finalization of Contracts.• Developing Systems & Procedures through Formulating Administration related Policies and its implementation thru. SoP, AMCs, SLAs, Agreements & MIS reports for continuous capturing & monitoring of performances. • Manage corrective, preventive and predictive maintenance for . Building with all its Civil, Plumbing and Carpentry related activities  All Electro-Mechanical Devices to ensure complete predictability All safety devices including Fire Safety and Security Formulating Strategies in Long and Short Term Goals to achieve:• Excellence in Delivery to End – Users (Internal or External)• Developing Systems & Procedures to move from Reactive to Proactive Process.• Ensuring best possible Cost Effective Mechanism above par from Industry Std.

Primary responsibilities included Mobilization & stabilization of sites.•Managing facilities management teams.•Carrying out audit of sites.•Developing maintenance plans.•Making sure that operational commitments are kept.•Proactively managing contractors across multiple sites.•Interview & selection of Technical & HK Supervisors, Executives & Managers required at sites.•Coordinating with Marketing team for conducting survey’s of new sites and plotting manpower, Tools & Tackles and other requirements for site mobilization.•Driving forward the facility requirements of the company.•Acting as a coach, mentor and motivator to junior personnel.•Providing feedback, training, coaching and guidance to junior staff.•Monthly Management Review with clients.•Update & suggest client about various energy saving methods & practices

and handled various properties including Malls, Info Tech Parks and corporate sites like Raghuleela Mall (Vashi), Little World Mall (Kharghar) L&T Infotech (Mahape), & HDFC Bank (Kanjurmarg).Role & Responsibility:•Responsible for day today Operation & maintenance of HT, Transformers, LT, UPS, DG, HVAC, Pumps & Motors, Lifts, Lighting & Ventilation, PAC units, Fire Fighting system, Plumbing system, BMS, Access control, FAS, Parking Management, Vendor management, Soft services, Pantry services, Help desk, Back office support & Security.•Monitor all checklists and log books on daily basis,•Updating client on daily basis about day today activities related to property.•Monitoring electrical & water consumption at site on daily basis.•Managing inventory of material available at site.•Managing in-house and contracted personnel.•Ensuring that any potential FM roadblocks are identified and removed.•Understanding the legal frame work of contracts.•Carrying out regular site audits and inspections to identify any areas that need repairing.•Driving forward the facility requirements of the company.•Keeping track of 52 weeks maintenance schedule to ensure that PM of all equipments are being carried out on time.•Ensure timely renewal of AMC of all equipments.•Conducting fire & rescue drill for the facility staff.• Coordinating with client for evacuation drill.•Testing fire alarms & fire fighting system on a regular basis.•Putting together cost effective schedules with contractors.•Managing a team of 24/7 technicians.•Providing feedback, training, coaching and guidance to junior staff.•Negotiating the best deals with contractors and suppliers.•Managing the work of contractors and checking that it is done to the highest standards. •Keeping the site and building clear of rubbish or debris.•Coordinating with local Govt. authorities for all statutory requirements & compliances

VFMVipul Facility Management as Asst.; and was assisting Property Manager in managing 12.5 Lac Sq.ft. property of Phoenix Malls (Lower Parel) Mumbai.Role & Responsibility:•Handling day-today operations related to soft services and technical services.•Putting together cost effective schedules with contractors.•Carrying out regular site audits and inspections to identify any areas that need repairing.•Driving forward the facility requirements of the company.•Putting together cost effective schedules with contractors

Served Indian Navy with 15 years of rich and dedicated experience in:• Operation and Maintenance of various Electrical Plants and Machineries, Administration and Safety & Security.• Served Indian Navy onboard various Warships and handled the responsibilities of maintenance in charge of Various Machineries, General Ventilation & Lighting, Air Conditioning & Refrigeration Plants, Fire Fighting Systems, in charge of Electrical Stores and senior administrator.• Stupendous Communication skills, honed with the ability to liaise at all management levels.