Sandeep Devaraju Email & Phone Number

Karnataka, India

 Performance engineering, capacity planning and best in class infrastructure support for largest and most complex JPMC Mainframe systems which span across 4 datacenters globally  Partner with different vendors for their guidance, produce big data analytics, influence system engineering towers and Lines of Businesses to engineer solutions and influence leadership team to implement them to maintain systems stability, performance, resiliency and risk for all lines of businesses and assist LOBs in their service level agreements  Workload Manager (WLM), Thruput Manager (TM), Strobe and Batch Optimizer (BMC Buffering product) products administration and implementing necessary changes to assist lines of businesses to achieve their service level agreements Priority (P1) issues root cause analysis and problem determination to avoid issue reoccurrence and mitigate customer impacts Partner with big vendors like IBM, BMC, EMC and CA to evaluate their products before installing them in JPMC z (Mainframe) platform for TCO and performance impacts. Team-up with them to performance tune their products and enhance functionality DASD IO subsystem performance tuning, System tuning, Capacity planning, analyze and Setting up LPAR definitions, analyze and setting up Absolute and Softcap group capping mechanisms for MLC cost reduction etc. Managing/Engineering support for SMF/MXG/MICS performance metrics processing Expert in realtime monitoring tools like Mainview and Omegamon Application performance tuning Expert in REXX programming

Bengaluru, Karnataka, India

• Worked in Continuous Replenishment (Store ordering) support project. Continuous replenishment provides more accurate forecasting (customer pull) to the stores. It is required to provide Just-in-time deliveries to get ‘the right product, to the right place at the right time’. to forecast and calculate orders based on a real-time Book stock figure. Work includes providing 24/7 on call support, maintenance and bug fixing, Performance monitoring and improvement, Incident and problem management.• Got great exposure in various technical domains as a fresher.• Worked as a key resource for handling all the key incidents for the team.• Educated the level 1 support guys of the repetitive tasks and posted new ideas to improve the existing process.• Worked on problem management and reduced the batch/online failures. • Built a knowledge repository to ensure that all the issues are dealt on time• Automated various manual process which were performed most frequently thereby saving lot of manpower • Though being a fresher, conducted various training session to the new comers to make sure support activity is carried on smoothly.