Leading and directing the routine functions of the Human Resources (HR) department including hiring and interviewing staff, administering pay, benefits, and leave, and enforcing company policies and practices. Experienced in HR analytics and statistical modeling using Power BI | MS-Excel | SQL | Python | TableauPartnering with the leadership team to understand and execute the organization's human resource and talent strategy particularly as it relates to current and future talent needs, recruiting, retention, and succession planning.I was previously a part of the global customer experience team for a renowned e-commerce/e-auction company in US. Worked to help and deliver a great customer experience with my superbly talented team and helped our customers with seamless buying and selling experience. My expertise includes understanding customer behavioral patterns, team handling, performance management etc.I enjoy generating new ideas and devising feasible solutions to broadly relevant problems. My colleagues would describe me as a driven, resourceful individual who maintains a positive, proactive attitude when faced with adversity.