Trains cross-train and retrain all front office personnel.Participates in the selection of front office personnel.Schedules the front office staff.Supervises workload during shifts.Evaluates the job performance if each front office employee.Maintains working relationships and communicates with all departments.Maintains master key control.Verifies that accurate room status information is maintained and properly communicated.Resolves guest problems quickly, efficiently, and courteously.Reviews and completes the credit limit report.Works within the allocated budget for the front office.Receives information from the previous shift manager and passes on pertinent details to the oncoming manager.Checks cashiers in and out and verifies banks and deposits at the end of each shift.Enforces all cash-handling, check-cashing, and credit policies.Maximize room revenue and occupancy by reviewing status daily. Analyse rate variance, monitor credit report, and maintain close observation of daily house count. Monitor the selling status of the house daily. Ie flash report, allowance, etc.Monitor high balance guests and take appropriate action.Operate all aspects of Front Office computer system, including software maintenance, report generation, and analysis, and simple configuration changes.Prepare revenue and occupancy forecasting.Ensure logging and delivery of all messages, packages, and mail in a timely and professional manner.Monitor all of V.I.P 's special guests and requests.Maintain required pars of all front office and stationery supplies.Review daily front office work and activity reports generated by Night Audit.Review Front Office log book and Guest feedback forms on a daily basis.Maintain an organized and comprehensive filing system with documentation of purchases, vouchering, schedules, forecasts, reports, and tracking logs.Perform other duties as requested by management.

Adept at managing administrative activities involving the purchase of types of equipment, maintenance of procurement, housekeeping, safety, security, employee induction, etc.Planning and preparing monthly reports pertaining to finance required for maintaining office infrastructure and facilities.Budgeting and cost control measures assisting the department in project management.Tracking attendance, maintaining leave records, PF records, issue letters, etc.Preparation of full and final settlement generation of Experience Letters, Relieving Letters.Keeping track of Confirmation, Appraisals, and Increments of employees.Cost control and ensuring timely implementation of the project.Managing repair, maintenance & replacement of office types of equipment, appliances, furniture, vehicles, building, etc.Vendor management- Oversee acquisition, installation, & commissioning of types of equipment that are required for the facility – IT Systems, air conditioning, etc.Processes, Documentation, Business Control checks, audits, etc. Monitor all Statutory Compliance areas.Event Management, organizing meetings, conferences, making travel arrangements, & hotel reservations for guests & foreign delegates.Upkeep of office administrative facilities and ensure the availability of daily miscellaneous requirements to provide harmonious work culture to employees.Acting as info-hub for providing administration related information & supervising administrative activities like general admin, verification of stationery stock, petty cash, courier, florist, pest control, housekeeping.Specialization in handling back-office operations, inter-office correspondence, confidential emails, quotations, monthly billing, cheques, Employee Salaries, Opening Salary Account, etc.Conducting inductions for new employees and providing employment references for past employees.Corporate banquets/Food & Beverages knowledge of events/annual day arrangements & support in getting the right vendors/hotels.

Adept at managing administrative activities involving the purchase of types of equipment, maintenance of procurement, housekeeping, safety, security, employee induction, etc.Planning and preparing monthly reports pertaining to finance required for maintaining office infrastructure and facilities.Budgeting and cost control measures assisting the department in project management.Tracking attendance, maintaining leave records, PF records, issue letters, etc.Preparation of full and final settlement generation of Experience Letters, Relieving Letters.Keeping track of Confirmation, Appraisals, and Increments of employees.Cost control and ensuring timely implementation of the project.Managing repair, maintenance & replacement of office types of equipment, appliances, furniture, vehicles, building, etc.Vendor management- Oversee acquisition, installation, & commissioning of types of equipment that are required for the facility – IT Systems, air conditioning, etc.Processes, Documentation, Business Control checks, audits, etc. Monitor all Statutory Compliance areas.Event Management, organizing meetings, conferences, making travel arrangements, & hotel reservations for guests & foreign delegates.Upkeep of office administrative facilities and ensure the availability of daily miscellaneous requirements to provide harmonious work culture to employees.Acting as info-hub for providing administration related information & supervising administrative activities like general admin, verification of stationery stock, petty cash, courier, florist, pest control, housekeeping.Specialization in handling back-office operations, inter-office correspondence, confidential emails, quotations, monthly billing, cheques, Employee Salaries, Opening Salary Account, etc.Conducting inductions for new employees and providing employment references for past employees.Corporate banquets/Food & Beverages knowledge of events/annual day arrangements & support in getting the right vendors/hotels.

Trains cross-train and retrain all front office personnel.Participates in the selection of front office personnel.Schedules the front office staff.Supervises workload during shifts.Evaluates the job performance if each front office employee.Maintains working relationships and communicates with all departments.Maintains master key control.Verifies that accurate room status information is maintained and properly communicated.Resolves guest problems quickly, efficiently, and courteously.Reviews and completes the credit limit report.Works within the allocated budget for the front office.Receives information from the previous shift manager and passes on pertinent details to the oncoming manager.Checks cashiers in and out and verifies banks and deposits at the end of each shift.Enforces all cash-handling, check-cashing, and credit policies.Maximize room revenue and occupancy by reviewing status daily. Analyse rate variance, monitor credit report, and maintain close observation of daily house count. Monitor the selling status of the house daily. Ie flash report, allowance, etc.Monitor high balance guests and take appropriate action.Operate all aspects of Front Office computer system, including software maintenance, report generation, and analysis, and simple configuration changes.Prepare revenue and occupancy forecasting.Ensure logging and delivery of all messages, packages, and mail in a timely and professional manner.Monitor all of V.I.P 's special guests and requests.Maintain required pars of all front office and stationery supplies.Review daily front office work and activity reports generated by Night Audit.Review Front Office log book and Guest feedback forms on a daily basis.Maintain an organized and comprehensive filing system with documentation of purchases, vouchering, schedules, forecasts, reports, and tracking logs.Perform other duties as requested by management.

Trains cross-train and retrain all front office personnel.Participates in the selection of front office personnel.Schedules the front office staff.Supervises workload during shifts.Evaluates the job performance if each front office employee.Maintains working relationships and communicates with all departments.Maintains master key control.Verifies that accurate room status information is maintained and properly communicated.Resolves guest problems quickly, efficiently, and courteously.Reviews and completes the credit limit report.Works within the allocated budget for the front office.Receives information from the previous shift manager and passes on pertinent details to the oncoming manager.Checks cashiers in and out and verifies banks and deposits at the end of each shift.Enforces all cash-handling, check-cashing, and credit policies.Maximize room revenue and occupancy by reviewing status daily. Analyse rate variance, monitor credit report, and maintain close observation of daily house count. Monitor the selling status of the house daily. Ie flash report, allowance, etc.Monitor high balance guests and take appropriate action.Operate all aspects of Front Office computer system, including software maintenance, report generation, and analysis, and simple configuration changes.Prepare revenue and occupancy forecasting.Ensure logging and delivery of all messages, packages, and mail in a timely and professional manner.Monitor all of V.I.P 's special guests and requests.Maintain required pars of all front office and stationery supplies.Review daily front office work and activity reports generated by Night Audit.Review Front Office log book and Guest feedback forms on a daily basis.Maintain an organized and comprehensive filing system with documentation of purchases, vouchering, schedules, forecasts, reports, and tracking logs.Perform other duties as requested by management.

Handling incoming calls and other communications.Managing filing system.Recording information as needed.Greeting clients and visitors as needed.Updating paperwork, maintaining documents, and word processing.Helping organize and maintain an office in common areas.Performing general office clerk duties and errands.Organizing travel by booking accommodations and reservations needs as required.Coordinating events as necessary.Maintaining supply inventory.Maintaining office equipment as needed.Aiding with client reception as needed.Experience as a virtual assistant.Creating, maintaining, and entering information into databases.