Sandeep Mandal Email and Phone Number

Managing & Acquiring Ultra high net worth Exclusive relationships for the bank. Managing Exclusive domestic and NR relationships for the branch. Providing one point contact solutions for Investments, Liabilities and Asset requirements of Clients. Managing Privilege banking (HNI and Non Resident) clientele segment for the branch. Managing more than 250 Privilege accounts (salary, household, NRI & corporate relationship) of the branch. Business targets assigned in terms of cross selling, enhancing and upgrading Privilege relationships. Handling Key Service deliverables for Privilege relationships (account, asset & investment servicing). Providing financial planning & Investment Advisory Sales targets across Liabilities, Retail Assets, Business Banking, FOREX, Credit Cards, Business lending, handling transactions and intraday overdraft funding and settlements for Capital and Commodities Markets Division (CCMD) for Fort - BSE Branch.

Managing & Acquiring Ultra high net worth Exclusive relationships for the bank. Managing Exclusive domestic and NR relationships for the branch. Providing one point contact solutions for Investments, Liabilities and Asset requirements of Clients. Managing Privilege banking (HNI and Non Resident) clientele segment for the branch. Managing more than 250 Privilege accounts (salary, household, NRI & corporate relationship) of the branch. Business targets assigned in terms of cross selling, enhancing and upgrading Privilege relationships. Handling Key Service deliverables for Privilege relationships (account, asset & investment servicing). Providing financial planning & Investment Advisory Sales targets across Liabilities, Retail Assets, Business Banking, FOREX, Credit Cards, Business lending, handling transactions and intraday overdraft funding and settlements for Capital and Commodities Markets Division (CCMD) for Fort - BSE Branch.

Customer Relationship maintenance for CASA; full support for all the products offered by the bank and assisting the customer in case necessary. Handling Service log requests and all accounts related requests. Managing Privilege banking (HNI and Non Resident) clientele segment for the Bank. Business targets assigned in terms of cross selling, enhancing and upgrading Privilege relationships. Handling Key Service deliverables for branch's Privilege relationships (account, asset & investment servicing). Providing financial planning & Investment Advisory. Sales targets across Liabilities, Retail Assets, Business Banking, FOREX, Credit Cards, Business lending, etc.

Performed thorough maintenance in technical facilities to ensure high quality service. Quality maintenance by continuous monitoring and evaluation. Deployed and troubleshot computers and peripherals. Setup and maintained connectivity for broadband and other network devices. Supported data transfers for end users. Provided support to staff & faculty. Build and revised online courses by reformatting and moving content from Word, PDF, PowerPoint, and HTML files to online course management system. Performed quality assurance review and copyedited online and print-based instructional materials. Prepared online courses for release troubleshoot and maintain current courses.

Performed thorough maintenance in technical facilities to ensure high quality service. Provided prompt, courteous and detailed telephone help desk support as well as in-class technical support for trainees, faculty, assistants and administrators. Handling Outage management issues. Periodic monitoring and maintenance. Complete technical support and troubleshooting for broadband connectivity to the EU; including software and hardware support.

Performed total office management, submitting tenders, MIS management, stock management managed logistics for the company. Performed accounting tasks and managing the banking and financial transactions. Handling payments and supply to and from vendors.