Sandeep Mistry Email & Phone Number

Vasai-Virar, MH, IN

Thane, Maharashtra, India

• Monitored changes in laws related to background checks and updated
• policies accordingly
• Verified authenticity of diplomas, certifications, licenses, work permits obtained by job seekers
• Collaborated with Human Resources department staff members to ensure compliance with applicable regulations.Collaborated with other departments to develop effective strategies for verifying customer information quickly.
• Maintained accurate records of all verification activities for auditing purposes.
• Performed technical verifications and validations of customer data to ensure accuracy and completeness.

• Conducted outbound calls to follow up on customer queries or complaints
• Handled customer complaints and inquiries in a courteous and efficient manner
• Developed strong customer relationships and loyalty through effective communication.
• Maintained accurate records of all customer interactions using CRM software tools such asSalesforce or Zendesk, displaying proficiency in
• modern technologies.

Mumbai Bhayandar

• Resolved customer complaints promptly and efficiently
• Maintained detailed records of customer interactions, transactions and comments for future reference
• Answered customer inquiries and provided accurate information regarding products and services.
• Maintained knowledge of company products to provide helpful suggestions and recommendations to customers.
• Addressed customers courteously using suitable methods and problem-solving skills.
• Assisted customers with making payments via credit cards or electronic transfers