Having more than 9+ years of work experience within IT industry, I have developed strong expertise in network and systems administration and engineering and client satisfaction, and I have been to London & Cape Town for network implementation projects.The enthusiasm & thinking out of the box is my choice. My ambitious interest in networking (Routing, Switching, Cisco WLAN’s, F5 LB’s & Palo Alto Firewalls).I am an efficient and accomplished Information Technology Support professional, highly skilled in network and systems administration and engineering. I possess multiple certifications and I am known as an effective problem solver who consistently follows through, and is who proficient in identifying and resolving issues as the final escalation point. My ability to work as a team player or individually, meet deadlines and got the extra mile in many times, together with my penchant for detail, have contributed to my successes in network engineering. I am both adept at and experienced in diagnosing and correcting network, hardware, and software issues, as well as supervising installation and support activities. My background has included the build, configuration, installation, and support of large network systems, and I have directed a wide variety of activities, including upgrades of networks, power shutdowns and merging two different networks during company’s acquisition.I am able to formulate procedures and improvements and possess the ability to bridge the gap between technical and non-technical personnel. In addition to being adept at working with clients to determine needs. I am also highly familiar with coordinating projects and project teams.