Sandeep Sahani Email and Phone Number

- Provide technical assistance and support for incoming queries and issues related to computer systems, software, and hardware.- Install, configure, and maintain computer hardware, software, systems, networks, printers, and scanners.- Respond to user requests for service, troubleshoot problems, and help develop solutions.- Monitor and maintain local area networks (LANs), wide area networks (WANs), and network segments.- Perform network asset management, including maintenance of network component inventory and related documentation and technical specifications.- Implement and maintain security measures to protect the organization’s data and IT infrastructure.- Monitor IT security systems, conduct regular security audits, and respond to potential security breaches.- Update and maintain anti-virus software, firewalls, and other cybersecurity systems.- Perform regular system monitoring, verifying the integrity and availability of all hardware, server resources, systems, and key processes.- Install and upgrade software, manage software licenses, and ensure compliance with software usage agreements.- Assist with the development and implementation of IT policies and procedures, including those for network architecture, security, disaster recovery, standards, purchasing, and service provision.- Coordinate with external vendors and service providers to ensure efficient and cost-effective acquisition of technology solutions.- Provide training and support to end-users on various aspects of IT, including the use of hardware and software.

- Overseeing departmental IT reports, ensuring optimal functionality of integrated services.- Coordinating seamless technology implementations, collaborating with vendors, IT teams, and management.- Developing robust security measures to fortify networks against unauthorized access.- Proactive troubleshooting of hardware/software issues, enhancing desktop infrastructure performance.- Managing user/group accounts, setting permissions for secure access and seamless functionality.- Skilled in diagnosing, configuring, and repairing computer systems and software, including printer and mail setup.- Proficiently managing network servers, ensuring smooth account setup, and overseeing IT inventory.- Successfully revamped security protocols, deploying firewalls and antivirus systems, ensuring comprehensive network protection.- Streamlined technology procurement and deployment, aligning solutions with user needs while optimizing cost-efficiency.- Spearheaded cloud infrastructure maintenance, guaranteeing robust backups for applications and databases.