Performed end-to-end evaluation to identify customer friction issues, operational defects, system gaps, and scaling challenges (both system and operational).Conduct in-depth investigations into suspicious transactions, orders, or accounts to identify potential risks, fraud, or policy violations.Analyze transactional data and patterns to detect anomalies and irregularities.Assess the level of risk associated with transactions, considering factors such as payment methods, shipping addresses, and customer behavior.Utilize data analytics tools and techniques to identify trends, patterns, and potential risks within transactional data.Provide training and guidance to junior investigators or team members on best practices in transaction risk assessment and investigation techniques.Advocate for customers by ensuring a fair and thorough investigation process while maintaining the company's interests.Ensuring smooth and efficient transaction processing, adhering to Amazon's established protocols and guidelines.Configure and develop the BRMS platform to implement defined business rules accurately and efficiently.Verify the authenticity of products listed on Amazon by conducting thorough inspections and assessments based on established criteria and guidelines.Ensure that products meet Amazon's quality standards and comply with relevant regulations, certifications, and safety requirements.

Conduct thorough investigations into security breaches, incidents, or suspicions of misconduct.Analyze evidence, witness statements, and other relevant information to determine the extent and nature of security threats.Identify potential security risks and vulnerabilities within an organization.Develop strategies to mitigate and manage these risks effectively.Develop security policies and procedures based on industry best practices and organizational needs.Ensure compliance with established security protocols across the organization.Provide training and education to employees on security protocols, best practices, and emergency procedures.Promote a security-conscious culture within the organization.