Managed UP, UK, Delhi, Haryana and Madhya Pradesh Marketing Operations and Business Development from Head Office.• Responsible for overall management, control, organization and direction of the Sales & Marketing Operations to fulfil business growth and development.• Managing and leading a team of 45+ Marketing Managers, Office Coordinators and Associates to achieve time bound Specimens Distribution and Product Availability, Order Fulfilment, Payment Collection, Book Launch & Canvassing and Process Compliance.• Working with a dual role of Business Development Cum Customer Relationship Manager to make a bridge between Marketing Team, Booksellers and Management for smooth, transparent and hassle-free work operation.• Delivering benchmark of sales with Book Launch and PAN Indian Marketing Campaign of Samadhaan Sample Papers and Master Mind Question Banks.

• Product knowledge and operational training of all newly appointed marketing executives. • Maintaining and implementing sample distribution scheme for UP Board, CBSE, ICSE, ISC and other competitive books. • To make a tour plan for each marketing executive & define purpose. Ensuring timely availability of specimens to each destination. • Analysis and validation of return versus distribution of sample books. • Analysis of Daily visit Reports of marketing executives. To ensure timely Tour expense funding to each marketing executive at the time of tour. • Ensure that all sales and marketing executives submit a market feedback form at the end of the tour. And it will be recorded and presented to management for analysis. • Periodic activity for payment collection and follow-up. • To plan and implement book marketing, sales promotion and brand building activities in the given area. • Preparation of quarterly performance reports of each marketing executives based on tour reports, sample distribution, sales orders, payment collection, market reports and other sales promotion activities. • To ensure timely credit note adjustment of the sales return to the account of all parties. • Search for new Authors as per management requirements and guidelines. • Become part of the team as a team leader and maintain a healthy, positive and result oriented work environment within the department.

Responsible to Search, Identified and finalise the Commercial property for Sahara Q - Centers (Multipurpose family place of Multiplex, Restaurant, Learning, Kids Care & Retail), Q - Joy (Quick Service Restaurant) & Q- Shop (FMCG & F&B) in the Western Uttar Pradesh Region. Execute the new store handover to operations and ensure timely opening with proper delivery from projects as per agreed plans. Handover of stores from projects to retail operations along with relevant reports and documents and preparation of handover dockets and detailed information pertaining to new stores.

Responsible for development and performance of all Sales, Administration & Warehouse related activities of the project. Coordinate with sales team and work towards achieving maximum profitability. Interact with prospective customers and existing customers. Capable of handling sales, marketing and business development of the project. Responsible for smooth and hassle free Project store operation. Preparation and analysis of purchase order as per the availability of the stock and project demand. Maintain the Store Inventory, operation of material receiving and issue activity. Resolve customer problems or complaints by determining optimal solutions. Coordinate with the project technical team and finance

Primarily acquiring new franchise partner. Identifying new channel partners & ensuring they are profitable. Achieving targets as assigned by the organization on a monthly basis. Revenue generation through the channel. Ensuring smooth induction of the franchisee. Building and increasing depth in existing relationships & acquiring new franchisee Partner. Reporting in desired formats for due evaluation and strategy formulation. Servicing of existing franchises. Relationship building, Counselling and negotiating prospective franchisees (entrepreneurs, investors, retailers, real-estate owners, businesspersons).

Maintaining customer service, cash controls, store facilities, Sales and bottom-line profits of the store. Regular tracking of ticket size & converting foot-falls in store. Attractive merchandise display & over all store layout. Adherence to SOPs in Store and smooth cashiering process. Resolve customer problems or complaints by determining optimal solutions. Mapping competition in terms of categories, price points, and physical appearance. Managing space allocations & selling space for advertisements, displays, and promotions etc.

Responsible for Profitability of the store, Prepare schedule for the team, Maintaining the punctuality of the staff, Store opening and closing, Maintenance of the store and their departments, visual merchandising, Merchandise handling and replenishment, Customer service, People management, Report Making and analysis etc.

Responsible for smooth and hassle free finished goods store operation. Preparation and analysis of production order as per the availability of the stock and projected sales call. Maintain the Store Inventory, operation of material receiving and issue activity, Preparation of Packing list and Packing of material as per sales dispatch order. Arrangement of Trucks from local transport market. Making Duty roster for Store, Packing and loading workers.