• Completed a Master's program in International Management, equipping me with advanced knowledge and skills to excel in global business environments.• Enhanced leadership, planning, strategic thinking, conflict resolution, and empathy skills, preparing me to drive organisational success and align employees with company vision and goals.• Led and completed assigned group projects, consistently meeting objectives and deadlines, and demonstrating effective teamwork and collaboration skills.• Completed in-depth research into various course topics, developing a deeper understanding of complex subjects and honing my analytical and critical thinking skills.• Contributed to cross-functional teams to deliver successful projects, building strong relationships and demonstrating excellent communication and interpersonal skills.• Actively participated in student clubs and organisations, expanding my professional network and establishing valuable connections with industry professionals and peers.

Mankind Pharma Ltd, Jalandhar, Punjab | Regional Manager | September 2021 - November 2022 Spearheaded network growth, fostering robust stakeholder relationships and driving business growth through strategic partnerships. Achieved top regional recognition with 95%+ sales and service satisfaction ratings, exceeding customer expectations and setting industry excellence benchmarks. Successfully appointed new dealers and significantly improved the organisation's diversity initiative by setting and achieving ambitious business objectives and benchmarks, promoting inclusivity and equal opportunities. Designed and implemented clear policies and procedures, ensuring consistent service delivery across diverse locations, streamlining processes, and enhancing overall operational excellence. Enabled business expansion, revenue development, and customer gains through successful strategic planning, market analysis, and data-driven decision-making, driving business success and profitability.

 Analysed sales data to generate actionable insights, optimising team performance and customer service, and driving business growth. Managed and led a high-performing sales team, delivering training programs, individual supervision, and coaching, resulting in increased productivity and sales. Implemented a bonus structure, improving employee satisfaction and incentivising sales staff to achieve exceptional results. Developed and implemented bonus structures and performance initiatives, cultivating a high-performance environment and driving productivity and sales growth. Regularly visited high-value clients, personalising service and maintaining positive rapport, resulting in long-term relationships and repeat business. Conducted data analysis, sector market and trend analysis, and worked with the team to outline product improvements, adjusting to changing market conditions and driving business success. Developed a territory plan for the north region, focusing on channel diversification, increasing customer coverage by 100%, and driving business growth. Built and led a high-performing sales team through regular training, supervision, mentoring, and performance appraisals, increasing sales and driving business success. Developed and implemented awareness camps on mental disorders with KOI, increasing sales and driving business growth. Led a team of 17 field sales representatives and 4 area managers, providing sales training, and establishing and maintaining positive relationships with customers. Conducted needs assessments for new employees, developed employee skill sets, including relationship building, territory management, and presentation skills, and oversaw recruitments, inductions, appraisals, and trainings. Drove growth and development of new brands in assigned territories, resulting in increased sales and business success. Proactively visited loyal customers, and increasing sales, driving business growth and success.