Over 15+ years of experience in software testing and in team management. Expert in system testing and in consulting, particularly in the Networking and Telecom domain. Proficient in handling multiple teams/projects.My hands-on experience includes Avaya Data Center upgrades to HA architecture (achieving 99.9% availability), ADC platform migration from Weblogic to JBoss, and compliance verification for SAL-MPKI, DigiCert, HIPAA, and PCI in both VDI and non-VDI environments. Additionally, I have worked extensively with VMWare Horizon, ESX 3.5 to ESXi 7.x, and various Avaya products such as Secure Access Link (SAL), Avaya Diagnostic Server (ADS), Service Level Agreement Monitoring (SLAMon), Secure Services Delivery Platform (SSDP), OpenVPN/IPSec tunneling, Avaya Communication Manager (CM), Avaya Aura Application Enablement Services (AES), Avaya Contact Center as a Service (CCaaS), Avaya Experience Platform (AEP), Avaya Intelligent Customer Routing (ICR), and ASCI.Extensive experience in managing diverse clients and projects across various domains, including Networking, Telecom, EduTech, Retail, and FinTech.
Listed skills include Requirements Analysis, Resource Management, Project Estimation, Project Delivery, and 17 others.