Planning of layout of all the Commercial facilities at upcoming New Terminal Buildings and expansion of existing Terminal Buildings at AAI airportsPolicy formation of Master Concession for F&B and Retail at AAI airports with traffic > 1 million p.a.Commercial utilisation of Old Terminal Buildings at AAI airportsImplementation and monitoring of Centralised Billing & Payment System for commercial contractsManagement of Concessionaire Sales Tracking System

Planning of Commercial layout (Food & Beverages, Retail, Lounges, Duty Free, Advertisements, Car rentals, Parking etc.) and other passenger facilities at Airports.Successfully implemented the project of Centralized Billing and Payment System for commercial contracts at 95+ airports across India.Management of Concessionaire Sales Tracking SystemMIS preparation and reporting to senior management.

HoD Commercial at Srinagar International Airport.Managing the non-aeronautical revenue from licensees, concessionaires (F&B, Retail, Spa, Advertisement, airlines and Govt./Private agencies.Management of land allotment to airlines and oil companiesExperience in Commercial and Contract Management.Handling Legal cases and Arbitration cases

- 9 years of experience in CRM, Key Account Management, Commercial Management, Service Delivery, Client Servicing, Sales and Marketing.- Experience of working with cross-functional teams, solution selling, managing internal and external relationships at various levels, developing and implementing sales and marketing strategy.- Managed end-to-end sales cycle for Gold category accounts in Gurgaon for Enterprise services (PRI, leased lines, MPLS, Tollfree etc).- Led the B2C sales team for marketing and sales of fixed line services (LL, BB and FTTH).- Managed planning and execution of ATL and BTL marketing activities in Gurgaon.

Worked on developing content for Electronics & Communication module for assessment tests.

Worked in the GSM Network Planning, Operations and Maintenance division of Bharti Airtel.