Sandeep Delar Email & Phone Number

Mississauga, Ontario, Canada

Toronto, Ontario, Canada

Woodstock, Ontario, Canada

Responsible for implementing projects in alignment with the Oxford OHT strategic priorities by supporting the development and execution of OHT initiatives and work plans.

Hamilton, Ontario, Canada

Brampton, Ontario, Canada

Assisted Project Managers on multiple projects involving digital transformations

Dubai, United Arab Emirates

Conducted risk-based internal audits in the hospitals

Ontario, Canada

• Attend customers over phone to inform clients of overdue accounts and amount currently owed. Collect payments on past due bills.• Negotiate payment terms and methods with the right party, reviewing the account information in database, ensuring correct phone numbers and addresses, asking or answering probing questions in order to better understand potential objections to payment.• Suggest plans and method for debt payment.• Negotiate settlements, negotiate payment arrangements over… Show more • Attend customers over phone to inform clients of overdue accounts and amount currently owed. Collect payments on past due bills.• Negotiate payment terms and methods with the right party, reviewing the account information in database, ensuring correct phone numbers and addresses, asking or answering probing questions in order to better understand potential objections to payment.• Suggest plans and method for debt payment.• Negotiate settlements, negotiate payment arrangements over a longer span of time than normal. Show less

Gurgaon, Haryana, India

responsible for day to day operations of the inpatient units and undertook various projects aimed at improving efficiency.

Ludhiana, Punjab, India

Managed the Department of Radiodiagnostics and laboratory services along with the 50 bedded inpatient unit.

Ludhiana Area, India

Imt Manesar, Gurgaon

 Official website of the hospital was reviewed and issues of wrongcontact numbers and lesser number of feedback/ reviews by patientswere identified. Actions were taken to rectify and increase the patientreviews. Waiting time for the admission and the registration, at the front officewas decreased from 8 minutes per visit to 4 minutes, during peakhours, by manpower management and effective use of the resourcesavailable. Reduction in the finalisation of bill to… Show more  Official website of the hospital was reviewed and issues of wrongcontact numbers and lesser number of feedback/ reviews by patientswere identified. Actions were taken to rectify and increase the patientreviews. Waiting time for the admission and the registration, at the front officewas decreased from 8 minutes per visit to 4 minutes, during peakhours, by manpower management and effective use of the resourcesavailable. Reduction in the finalisation of bill to final clearance time, andsubsequent decrease in the discharge TAT from 4 hours to 2 hours (incase of cash patients) by initiation of financial counselling at the timeof admission and re counselling in case of variation from the estimategiven along with calls (to call patients for recovery of dues) on dailybasis by front office department. Show less

Ahmedabad Area, India

Studied the in-patient discharge process of the hospital and provided recommendations to streamline the process by identifying the bottlenecks involved in the inpatient discharge processdeveloping an action plan to decrease the total discharge processtime. Studied the induction program and to assess the effectiveness of theinduction program conducted for the new recruits in the organization

Bhulabhai Desai Road, Mumbai

Understanding the HMIS ( Hospital Management Information System) in relation to booking of Operation Theaters in the hospital,studying the user acceptance and related issues. Devise enablers to make it more user friendly in coordination with IT department of thehospital. The utilization rate of the operation theaters was studied retrospectivelyand on the basis of the same , real time study was undertaken todetermine the cancellation rate and the actual utilisation rate of… Show more Understanding the HMIS ( Hospital Management Information System) in relation to booking of Operation Theaters in the hospital,studying the user acceptance and related issues. Devise enablers to make it more user friendly in coordination with IT department of thehospital. The utilization rate of the operation theaters was studied retrospectivelyand on the basis of the same , real time study was undertaken todetermine the cancellation rate and the actual utilisation rate of theoperation theatres at given point of time. Determining the utilization rate of the operation theatres (prospective,real time). Streamlining the current process of patient admitted for surgery (fromadmission of the patient to transfer of the patient to the ward/ICU afterthe surgery) Show less

Mazegaon, Mumbai

Detailed study of the planning, organisation, process, materials management and quality parameters in the department of Out patient services, Radiology and Imaging, Emergency A case study was conducted on Analysing the utilization rate of Ultra sound diagnostic division of Department of Radiology and Imaging. Recommendations were provided for effective and the efficient utilisation of the department.

Ms, Ehealth

Master’S Degree, Hospital And Health Care Facilities Administration/Management

Master Of Hospital Administration

Bachelors Of Dental Surgery

Senior Secondry Education, Mathematics

Activities and Societies: youth parliament organised by Kendriya Vidyalaya Sangathan