Sandeep Dokka Email & Phone Number

Bengaluru, KA, IN

Bengaluru, Karnataka, India

• I am Currently working at Mid Senior Level Position at Bank of Baroda as a Business Analyst for CMS Implementation for Large Corporates and my 10 years of experience is spread across multiple areas like Payments.
• Eliciting and Analyzing requirement(s) from multiple stakeholders using most suitable BA Techniques
• Acting as liaison in between technical and business side to ensure requirements are aligned with the vision statement
• Recommending solution to stakeholders by "Cost VS Benefit" analysis
• Assisting Scrum team during development to ensure there's no impediments/blockers
• Engaging with Product Owner for Requirement Prioritization and mapping acceptance criteria

Bangalore Urban, Karnataka, India

• Analysed Current state of the organisation (As-Is Document) and defining future state (To-be document)
• Engaged with the different business stakeholders regarding requirement gathering for creating current state document, analysing with the team and creating process flow diagram
• Gathered information for analysing current state by interviewing and observation technique
• Prepared SWOT Analysis document and empathy mapping for defining future state
• Conducting review meeting for ensuring stakeholder satisfaction and timely delivery of solution
• Assesment of Vendor for providing software solution to automate the process

Mumbai, Maharashtra, India

• Gathered business requirement from different stakeholders, analysing and prioritizing the requirement
• Worked closely with developers and QA’s, clarifying queries regarding Business requirement and contributing towards SDLC
• Performed Sanity and end-to-end manual testing of web-based tool along with QA team
• Contributed in preparing business requirement document (BRD) and functional requirement document (FRD)
• Managing and updating team’s daily tasks using Trello board

Mumbai, Maharashtra, India

• Possessing domain expertise in banking
• Provided end-to-end customer service and satisfaction, managing operations, CASA, Term Deposits, FCNR Deposits, and Government Business operations
• Handled High Net Worth Individuals (HNIs), Government Accounts, and Non-Resident Indian (NRI) Business
• Conducted Know Your Customer (KYC) and Anti-Money Laundering (AML) due diligence, and automated the Customer Term Deposit Onboarding Process
• Developed a robust operational understanding of Finacle and played a key role in the Finacle 10 Migration project of Bank of Baroda, specifically in its Pilot Branch Migration Project