Sandeep Gupta Email & Phone Number

India

New Delhi, Delhi, India

• Responsible for performing program and project management activities spanning across project scope, stakeholder, timeline and change-management• Supervise client meetings to disseminate proper information and encourage participants to share ideas• Collaborate with stakeholders to understand requirements, align on common objective and create vision for group.• Act as liaison between various overlapping business teams and functions, to ensure overall business alignment, quality and delivery.• Establish constant feedback loop to ensure timely inputs and course correction as needed, in-line with overall business requirements

Gurgaon, India

• Developed various process workflows to understand gaps in process and designed necessary checklists to maintain overall project quality, ensuring operational excellence• Implemented long term growth initiatives by developing annual improvement plans for team• Collaborated with clients and downstream vendor partners, ensuring overall business continuity• Proved successful working within tight deadlines and fast-paced atmosphere• Led team of 8-9 Associates, coaching them on daily performance and conducting evaluations to constructively address concerns• Conducted onboarding sessions as part of organization induction program• Review and ensure quality of reports and analyses produced, further helping team to get deliverables client- ready• Responsible for driving workstream specific quarterly reviews to summarize quarter's performance, understanding impact created, identifying improvement areas and next steps

Gurgaon, India

Working for one of the world’s Top 5 Pharmaceutical organizations in sales and marketing analytics solutions. Designed resource allocation plan to ensure effective marketing/promotion of the products by the sales force Creating geographical footprints to ensure equal distribution of workload on the sales personnel Segmenting the potentially valuable customers based on multiple business metrics Implemented Value Stream Mapping to reduce the operating cycle and billing costs by ~30% Part of the team that was awarded as one of the top project engagements in 2016 for ZS in delivering the requirements as per agreed SLAs (timeliness, accuracy, quality, etc.) and driving excellent client service

1) Responsible for providing authentication services to foreign bank employees and resolving thier critical issues remotely2) identifying the security risks associated with the client for all its divisions

Bachelor Of Technology - Btech, Electrical And Electronics Engineering

Science