Sandeep Kaur Email & Phone Number

• Complete the lessons as prescribed by the teacher in the lesson plan.• Record attendance according to school procedure.• Research new and engaging online tools to make the lessons interesting.• Maintain classroom decorum and discipline and foster a safe, productive learning environment for all students. • Compile and email a report at the end of the day for the teacher informing them of the status of the assigned tasks and their progress, positive behaviours and any disciplinary actions.

Edmonton, Alberta, Canada

• Identify and develop marketing and sales opportunities within the assigned territory. • Promote positive relations with customers, partners, vendors, and distributors. • Participate in meetings with prospects, customers and staff as needed including but not limited to marketing, requirements analysis, demonstrations and training. • Establish and implement short and long-term goals, objectives, policies, and operating procedures via the implementation of a marketing plan for the territory. • Prepare proposals and copy, exhibits and promotional programs.

Nisku, Alberta, Canada

• Acted as the single point of contact for the customer as well as the team at Shawcor’s Coating Shop for all communication related to sales activities. • Scheduled and organized kickoff meetings with the internal teams and the customers to review and confirm the scope and schedule of delivery and other deliverables for the project. • Reviewed and understood the provided isometric drawings and determined the scope of the requested quote as per the end-user specification and manufacturer data sheet (MDS).• Followed up with Quality Manager regarding Inspection Test Plans (ITPs), Non-Conformance Reports (NCRs), Requests for Information (RFIs) and communicated the relevant information to customers. • Prepared and submitted quotes/proposal packages to the customers directly or on their procurement portals. • Worked collaboratively with operations and production to ensure all technical standards and end-user codes are met. • Received, tracked and distributed all Requests for Quotation (RFQs) and coordinated large capital project bids with the relevant departments such as Estimating, Operations, QC, and Safety.• Reported to the Sales Manager and General Manager of the branch regarding quote status, bid package progress, job costing, reports and competitors.• Ensured that the quote database and other filing systems are current and deadlines are achieved. • Lead the team in reviewing and analysing the deliverables of the RFQ packages for capital projects and delegated work amongst the teams. • Monitored delivery dates of bids and notified responsible individuals accordingly regarding tasks and deliverables.• Followed up on submitted quotes, and received the feedback to help the sales manager review the winning and losing margins. • Prepared bi-weekly job costing reports, which represented work performed, quoted margins and actual margins, potential new customers to chase, and propose strategies for client base expansion.

Calgary, Canada Area

• Started with an account portfolio of 13 national accounts and left the organization with a portfolio of 135 accounts, successfully managed.• Retained and grew my accounts averaging at $11Million/year in company revenue.• Coordinated and managed contract renewals with 95 % success rate compared to the average of 85% for other account managers.• Assertively communicated with vendors to procure and negotiate best prices, finalized quotes, formulated service contracts and scheduled services efficiently.• Conducted in-depth analysis of accounts receivables to target the low-hanging fruit for collections, and reduced the receivables by more than $9 Million over a span of 1.5 years for my accounts. • Visited client’s management offices regularly to present cost savings, understand ongoing concerns, identify areas of improvement and delivery, and thereby build stronger strategic relationships. • Performed financial data analysis using MS Excel tools such as Vlookup, Pivot Tables and other formulas to provide support for budgeting and revenue growth reviews.• Regularly followed up with the accounts payable contacts of my customers to understand the issues on their end for making payments and helped fix the payment issues. • Provided timely and pleasant customer service to customers, and went above and beyond to resolve operational and invoicing issues thereby strengthening my relationship with my customer base. • Ensured contract compliance in terms of services, billing and reporting using Enterprise Resource Planning (ERP) and Customer Relationship Management (CRM) systems.

Calgary, Canada Area

- Developed and updated course content for over 14 training programs related to multiple sectors in energy industry- Communicated and collaborated with SMEs and Learning & Development leaders to identify their training requirements, and developed specialized programs for strategic learning; clients included: TransCanada, Enbridge, AltaGas, and Union Gas- Ensured accuracy and consistency of the presented content - Gathered information to conduct analysis, and prepared reports for programs; assessed the financial viability of courses, and updated and maintained company database - Effectively managed daily operations of the company including all administrative tasks including preparing the policies & procedures handbook, and assisting in marketing initiatives of the company on various online channels to achieve profitable results

Calgary, Canada Area

- Researched, analyzed market data, and aggregated information into clear and concise reports that helped the management in decision- making and increasing the operational efficiencies of MBA office - Demonstrated sensitivity and maturity in keeping official information confidential thereby, upholding integrity and mutual trust with co-workers and candidates- Assisted preparation for School's marketing initiatives and information sessions to ensure easier access of information to potential candidates - Maintained files and documents, and entered data in student database using SharePoint for record- keeping

Amritsar Area, India

Responsible for delivering internal course material, coordination of engineering project work with theoretical concepts of various courses- Oversaw and updated programs; developed and delivered up to 26 courses aimed at continual enhancement of technical skills of undergraduates - Exercised high levels of professional performance while training and assessing about 200 engineering students per semester in various engineering courses- Transferred knowledge of real- time team dynamics among students by delegating tasks among project teams, advising on goal-setting, resource-management and leadership skills - Demonstrated excellent interpersonal and communications skills in the capacity of liaison between authorities and students to resolve conflicts, fostering a respectable environment

Bachelor Of Education - B.Ed., Computer Science, English As A Second Language

Master Of Business Administration (M.B.A.), Entrepreneurship And Innovation Management

Projects Undertaken: WordFest, Calgary: Worked as student consultant and analyzed the ongoing business model and marketing strategies..

Bachelor Of Technology - Btech, Electrical, Electronics And Communications Engineering