. Led and developed teams to successfully deliver Salesforce application with university-wide impact. Responsible for leading Salesforce.com administrators, developers and internal and external consultants.. Improved the Salesforce platform using industry best practices.. Collaborated with architecture and development teams to perform code reviews to ensure that all solutions were aligned to pre-defined architecture/design.. Coordinated and communicated project deliverables among multiple functional units within Information Technology Services and across the university.. Along with key stakeholders within Information Technology Services, provided input into the establishment of Information Technology Services strategic initiatives. Accountable for development oversight and implementation of new products and features while efficiently managing all stakeholders.. Managed the coordination of territory events, training events, product releases, other internal and external activities that are required throughout the year

• Responsible for Organizing and facilitating Sprint planning, Backlog refinements, Retrospectives, quarterly planning increments and all Scrum ceremonies, refines and maintains the product and technical backlog.• Tracks and communicates team Velocity, Sprint and Planning Increment progress and ensure the development teams are practicing the core agile principles of collaboration, prioritization, team accountability, and visibility. Prioritizes team efforts to assist with backlog maintenance. • Coach and Empower the teams to self-organize.• Develop and provide guidance and coaching to the scrum team, product owner on how to use Agile practices, Test driven development and Behavior driven development.• Continuously evaluate and improve the software development and delivery process with a deep focus on continuous deployments and releases.• Responsible for all aspects of Software development life cycle to include application development, support of large-scale enterprise applications and act as team lead to remove impediments or issues affecting team performance and support the team’s pursuit of its sprint goal.• Work closely with Management, Architects, Technologists, PO and Agile Teams to guide overall direction of the product in a highly collaborative environment.• Document standards (Operative agreement, Definition of Ready, Definition of Done) and ensure they are effectively implemented by the Agile team.• Assessing the Scrum Maturity of the teams and coaching the teams to higher levels of maturity, at a pace that is sustainable and comfortable for the teams.• Assist teams balance the prioritization of technical debt against new feature innovation and software delivery.• Participate in the development of a planning that helps identify critical path. Manage agreed upon project plans and schedules, ensuring successful completion within scope, budget, time, and quality parameters.•Mentor junior Scrum Masters and coach team members on agile practices.

• Responsible for Organizing and facilitating Sprint planning, Backlog refinements, Retrospectives, quarterly planning increments and all Scrum ceremonies, refines and maintains the product and technical backlog.• Tracks and communicates team Velocity, Sprint and Planning Increment progress and ensure the development teams are practicing the core agile principles of collaboration, prioritization, team accountability, and visibility. Prioritizes team efforts to assist with backlog maintenance. • Coach and Empower the teams to self-organize.• Develop and provide guidance and coaching to the scrum team, product owner on how to use Agile practices, Test driven development and Behavior driven development.• Continuously evaluate and improve the software development and delivery process with a deep focus on continuous deployments and releases.• Responsible for all aspects of Software development life cycle to include application development, support of large-scale enterprise applications and act as team lead to remove impediments or issues affecting team performance and support the team’s pursuit of its sprint goal.• Work closely with Management, Architects, Technologists, PO and Agile Teams to guide overall direction of the product in a highly collaborative environment.• Document standards (Operative agreement, Definition of Ready, Definition of Done) and ensure they are effectively implemented by the Agile team.• Assessing the Scrum Maturity of the teams and coaching the teams to higher levels of maturity, at a pace that is sustainable and comfortable for the teams.• Assist teams balance the prioritization of technical debt against new feature innovation and software delivery.• Participate in the development of a planning that helps identify critical path. Manage agreed upon project plans and schedules, ensuring successful completion within scope, budget, time, and quality parameters.•Mentor junior Scrum Masters and coach team members on agile practices.

• Responsible for Organizing and facilitating Sprint planning, Backlog refinements, Retrospectives, quarterly planning increments and all Scrum ceremonies, refines and maintains the product and technical backlog.• Tracks and communicates team Velocity, Sprint and Planning Increment progress and ensure the development teams are practicing the core agile principles of collaboration, prioritization, team accountability, and visibility. Prioritizes team efforts to assist with backlog maintenance. • Coach and Empower the teams to self-organize.• Develop and provide guidance and coaching to the scrum team, product owner on how to use Agile practices, Test driven development and Behavior driven development.• Continuously evaluate and improve the software development and delivery process with a deep focus on continuous deployments and releases.• Responsible for all aspects of Software development life cycle to include application development, support of large-scale enterprise applications and act as team lead to remove impediments or issues affecting team performance and support the team’s pursuit of its sprint goal.• Work closely with Management, Architects, Technologists, PO and Agile Teams to guide overall direction of the product in a highly collaborative environment.• Document standards (Operative agreement, Definition of Ready, Definition of Done) and ensure they are effectively implemented by the Agile team.• Assessing the Scrum Maturity of the teams and coaching the teams to higher levels of maturity, at a pace that is sustainable and comfortable for the teams.• Assist teams balance the prioritization of technical debt against new feature innovation and software delivery.• Participate in the development of a planning methodology that helps identify critical path, task dependencies, and major milestones. Manage agreed upon project plans and schedules, ensuring successful completion within scope, budget, time, and quality parameters.

Under general direction, acts as principal project architecture analyst and reviewer for one or more project teams and participates in major architectural decisions; responsible for education with IT unit on all dimensions of software development and quality assurance. Transforms common system requirements into designs for shared and reusable services - designs are generic and of broad scope; models system solutions across projects according to architecture, technology and standards. Develops systems testing strategies, plans, cases, and conditions, test and monitors testing efforts; responsible for system testing across multiple environments and for applying software standards and quality assurance principles.

Provide Architecture, Administrative, Consulting and Technical support to IT and business staff in the configuration and use of HP Quality Center.Assess the need for QC upgrades, specify, execute and verify upgrade procedures. Plan and perform upgrades as appropriate.Consult with IT and business staff to troubleshoot and resolve all QC issues. Interface with HP as needed.Administer and troubleshoot QC integrations with other HP testing products as needed (like QTP, HP Service Test, Load Runner etc.)Customize and administer multiple QC projects, using workflow where necessary.Oversee administration of Test Automation Lab (Software and Hardware)Establish and maintain SLAs for all major QC / Test Automation Lab related activities (Project customization requests, project archival, upgrades, deployment of patches, new user requests, new test device requests, etc.)Establish and maintain SLAs for all back-up and recovery related to QC / Test Automation Lab assets.Monitor QC and Test Automation Lab H / W infrastructure and work with Internal IT and HP resources to size / harden it to meet SLAs.Participate in development of integrations to related systems (including tools like RTC, iRise, IBM Blueworks, SOAP UI etc.) to exchange requirements and defect information from QC.Deploy, administer and maintain all HP toolset related licensing (QC, BPT, QTP, Service Test)Participate in the assessment and development of related QA Software and tools.Develop and provide user training for QC navigation and applications (Requirements, Test Plan, Test Lab, Defects, Components, Resources, Dashboard and Management)Design, develop and maintain automated tests using java, java script in SOAP UI

Worked on various enterprise healthcare applications.

Manage, Customized, administered and deployed the Quality Center project for the Clinical Systems at Intermountain Healthcare.Perform routine administrative activities like adding users, customizing projects, training new users on correct process, performed regular patch updates and migrations to new versions of the tool.Migrated this instance of Quality Center from a cross-platform Linux-to-Windows 9.2 to version 10.0 so we are up to date with the latest version of QC.Used QC through a full test cycle: Organized the QC test plan module following the best practices, executed test instances in the test tab module, created and managed releases and cycles using the releases module, linked requirements to test case instances through the requirement module and linked defects to failed runs in the defects module, this allowed users and me to report on requirements coverage, test case penetration, release and cycle coverage, defect tracking and test status.Trained Engineers using new features in Quality Center 10.0 (Versioning & Base Line)