With over 12 years of experience in strategic and operational support, I am a Senior Manager Operations at Friendly Consultants, Inc, a leading provider of solutions to clients and partners across various industries. I hold a Six Sigma Yellow Belt certification, which demonstrates my proficiency in improving processes, reducing costs, and enhancing quality.My core competencies include operations and quality management, talent acquisition and sourcing, customer relationship management, business strategy and development, and market analysis. I am responsible for analyzing performance reports, coordinating with HR, developing business models, and ensuring contractual compliance and risk control. I also leverage my industry-specific knowledge and social media networking skills to drive new recruiting and sourcing channels and build a strong talent pipeline. My mission is to enable the growth and development of our partners and create a stable and controlled environment for the sellers. I am passionate about delivering results and exceeding expectations, and I value collaboration, innovation, and continuous improvement.