Sandeep Sethumadhavan Email & Phone Number

Bengaluru, Ka, In

Bangalore Urban, Karnataka, India

 Responsible to develop Strategy to transform Applications T&M business for South region in India. End to end business management for South which includes managing revenue, new sales booking , Supply chain and vendor management. South region which used to clock $500K order booking per year to $6 Mn order booking per year in T&M Application business in 4 years. Developing relationships with key decision makers in target organizations for managing business development Review customer orders for T&M Model of Engagement. Plan and coordinate delivery activities. Manage and work with delivery team to ensure timely and accurate customer deliveries. Partner with extended internal team to identify opportunities and grow pipeline. Supported business development opportunities, resulting in 50 Mn Net new business and more than 20 Mn renewal business in each financial year. Provide clients with pricing of the new programs and enhancements. To present accurate forecast of Renewal and Churn numbers for the company. Responsible for the revenue collection for the region. Good experience in T&M Presales activities (Proposal writing, Estimations, Solutions, etc.) Building the competency team across skills and domain to meet the customer solutioning effectively and timely. Cater to niche and superniche skill requirements from customer. Building rotational bench as per customer forecast to ensure the smooth deployments.  Managing and Maintaining Delivery Timelines for various projects handling and completing the monthly invoicing for the whole offshore Project teams. Ensure smooth functioning of multiple projects and administering various requirements across various systems Responsible for contract negotiation with customers ensuring resolution of queries to maximum client satisfaction Instrumental in consultant’s appraisal and KPIs review.

Bengaluru Area, India

Procurement - Supply chain management  Handling complete O2C, with Primary responsibility being P2P for the Software division of Wipro Limited. Worked closely with business functions in multiple Integrated deals in which more than 4 service lines were involved. Contact Suppliers to resolve missed deliveries, short shipment and pricing discrepancies Understanding the customer requirement through the solution architect and recommend the best OEM to suite the customer needs and to provide a cost effective solution. Played a major role in reducing the cycle time, involved in the approvals for order processing, which helped in getting the sale orders created within a 5 working days. Resolving queries for customers via emails and calls ensuring timely response. OJT – On Job Training to the new team members on SAP and Internal tool  Negotiated with distributors and worked on getting additional rebates quarterly over and above the margin earned around 11mn of rebates every year. Sourced many vendors for complex and niche requirements. Registering opportunities in Oracle, SAP and IBM Portals for additional discounts and rebates. Order loading on Microsoft Portal, SAP partner edge and Oracle partner store.  Streamlined a process to help vendor’s get the C-forms on time. Negotiated with CHA’s for better quotes for processing the high sea sale orders for customers.  Also handled Internal sales for in house accounts like WCCLG, Wipro Technology and Wipro Infrastructure for any Software requirement.

Bangalore

Nature of Work: Order Processing Nationally. Responsible for Order Placement Timing, Supply / Demand Alignment, Material Replenishment and Supplier Performance. Negotiation of rates and T&C’s for various deals with vendors and managing the Supplier relationship to a level consistent with Wipro’s initiatives. Track the status of individual requisitions, contracts, and orders Building strong working relationships with Internal and External key stake holders, addressing stakeholder issues. Resolve various invoice related issues for the customer and the vendors. Supported SOX auditors and external auditors, by providing them with supporting documents at times of Audit Sessions Resolving disputes and claims with vendors and suppliers with regular quarterly meetings. Proven track record in achieving high savings, transforming processes to maximize organizational performance. Inventory Management - Monitor and maintain inventory while ensuring safe and prompt storage and movement of materials Sales & Revenue Reports – Daily Sales Flash, Open Order Reports to help business understand the sales, volume and margin and monthly billing report closures with Finance teams. CSAT – worked with vendors, billing and ware house teams to ensure faster deliver to ensure best CSAT ratings for the company.

Nature of Work: Order Processing Nationally.  Create opportunity in Microsoft CRM. Configuring -Desktops, Laptops, Server's, Microsoft & Peripherals, Solutions & EPD products (SUN, CISCO, ESG, EMG, Storages)as per the customer requirements through application known as ITaC for price and commercial Deviations according to the sales process guidelines. To ensure smooth and faster execution of the Customer Purchase Order.. Preparation of MIS report on daily basis and flashing it to the regional managers. Preparation of Profoma Invoices for USD orders  Product technical knowledge is the primary key aspects of the activities. Trained the new joiners on the process and was the SPOC for West region Orders.

Nature of Work: Call Co-ordinatorSupported on Hp Laptop, Desktop, Printers, Servers.Handling customer queries and issues, logging complaints, dispatching to proper queue, part ordering, managing and handling call management group, working for customer satisfaction and closing of complaints.

M.B.A, Retail Marketing

B.Com, Finance

B.Com Vivekananda, Finance And Financial Management Services

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