Sandeep Shah

Sandeep Shah Email and Phone Number

Emerging Technologies | CX | Innovation | Ideation @ Tata Consultancy Services
bombay, maharashtra, india
Sandeep Shah's Location
Dallas-Fort Worth Metroplex, United States
About Sandeep Shah

Dynamic leader and strategic thinker with a passion for emerging technologies, customer-centric strategies, and the ability to drive transformative initiatives. Proven record of driving company growth through innovative opti-channel customer experience transformations leveraging his skills in strategic planning, business development, and building high-performance teams. Achieved elevated customer and employee satisfaction, resulting in accelerated sales cycles and revenue expansion. Led a cross-functional CX team, developing cloud-based solutions and omni-channel experiences, generating over $250M in annual orders. Currently spearheading emerging technology initiatives, focusing on 5G, AI, XR, digital twins, and advanced analytics to enhance customer journeys and operational excellence.Some of the next gen solutions we are working on are :-Generative AI and GuardrailsDigital TwinXNext Gen OTWorkforce automation leveraging AR/VRIndustrial automation leveraging sensors and analyticsManufacturing and warehouse automation leveraging AGVs and AMRs, V2X applications around CX, safety and ITSQuality enhancements leveraging machine vision cameras

Sandeep Shah's Current Company Details
Tata Consultancy Services

Tata Consultancy Services

View
Emerging Technologies | CX | Innovation | Ideation
bombay, maharashtra, india
Website:
tcs.com
Employees:
408935
Sandeep Shah Work Experience Details
  • Tata Consultancy Services
    Emerging Technologies, Director, Cto, Americas
    Tata Consultancy Services Oct 2022 - Present
    United States
    Leading sales of 5G enabled horizontal business solutions across Retail, Manufacturing, Health sciences and other industries, leveraging Generative AI, Digital TwinX and Next generation OT.Working with our international 5G Task Force to create unique propositions which comprise of a multitude of horizontal use cases across industries from smart factories to smart cities and connected automobiles to frictionless shopping.Managing the 5G incubation lab setups across Americas, to create a show and tell interactive space where we can partner with industry leaders to create cutting "edge" business solutions leveraging AI-ML, XR, FOG computing and 5G services.Some of the next gen solutions we are working on leveraging 5G as a catalyst are around:-Workforce automation leveraging AR/VRIndustrial automation leveraging sensors and analyticsManufacturing and warehouse automation leveraging AGVs and AMRs, V2X applications around CX, safety and ITSQuality enhancements leveraging machine vision cameras
  • Tata Consultancy Services
    Industry Advisor, Communications, Media & Entertainment
    Tata Consultancy Services Jul 2020 - Oct 2022
    United States
    Focused on bringing next-generation products and solutions like IoT, Blockchain, AI-ML, Data, Analytics, and Conversational experiences across communication, education, publishing, media & entertainment with a focus on customer success and customer delight.The lines between gaming, music, movies, tv, streaming and social media are blurring, creating a metaverse for the world to interact virtually just as you would in person. This disruption allows amazing monetization opportunities across the ecosystem, and the right digital marketing strategies will drive exponential growth.Media and Entertainment companies are going through an interesting renaissance in moving from multi-channel to community viewing, watch parties, new content being curated and distributed remotely. From cloud-based media services to content management, we help companies with branding, strategy, guidance, implementation, and customer experience and success.Students, Faculty, Universities & Educational institutions are seeing a massive disruption across the education sector dealing with safety, security, collaboration, proctoring, testing & learning tools. We empower them with the best of the best interactive and immersive solutions to help engage and elevate them towards success.
  • Tata Consultancy Services
    Consulting Partner, Industry Advisory Group
    Tata Consultancy Services Dec 2015 - Oct 2022
    Dallas/Fort Worth Area
    A Front Office Transformation executive focused on bringing a contextual Omni-Channel customer experience leveraging digital enablers like AI, Data Analytics, Machine Learning & Natural Language Processing. An advocate of the Digital First strategy integrating content delivery, social, cloud & big data elements to enable an omnichannel experience. Promoting state-of-the-art solutions and capabilities to transform multi-channel fragmented systems into a simple, intuitive, and immersive experience that is based on a scalable, technology agnostic cloud-based microservice model, using agile and adaptive plug & play methodologies. Other key aspects of the front office include hyper-personalized marketing campaigns, cognitive contact center transformations, leveraging AI-assisted chatbots to augment social CRM and beyond.Focused on leveraging innovation to drive experience and stitch marketing with technology for brands & organizations.
  • Amdocs
    Director, Estrategy
    Amdocs Jan 2005 - Dec 2015
    Director of eStrategy-Customer experience and digital transformation executive, tasked with Ecommerce Enterprise Transformation to create a state of the art b2b portal providing a revolutionary customer experience working with cloud services integrating big data analytics.Responsible for providing strategic business solutions and managing a portfolio of 200 plus resources running a multi-million dollar agile engagement model.Certified CSPO, CSM.
  • Printchap
    Partner
    Printchap Nov 2011 - Jan 2015
    Murphy, Tx
    PrintChap comes from a family of Entrepreneurs, Artists, Designers, Printers, Advertisers & Media Gurus, specializing in providing you a tailored digital solution.In today's world where your cell phone matches your bag & your shoes match your briefcase, shouldn't the color of your Image, match the color of your imagination?Bringing your Imagination on to your Images!We offer an array of services from digital printing to engraving and engineering drawings to scanning and archiving.
  • Radio Salaam Namaste
    Director Of Special Events Management
    Radio Salaam Namaste Feb 2006 - Jun 2008
    On a sabatical since June 2008.Organized several major shows, exhibitions and social events, for international artists on a large scale(8k plus participants). Performed as the Master of Ceremony for several international shows.Organized live events for numerous business clients for promotions and advertising. Other relevant experience includes voice overs, and production support.Performed as a Radio Jockey and Disc Jockey working up to 4 shows a week on a 24*7 FM radio station.Strategized ticket sales and shows format to promote shows, movies and live events.
  • Bearingpoint
    Senior Consultant
    Bearingpoint 2002 - 2005
  • Kpmg
    Consultant
    Kpmg 2000 - 2002
  • Eds
    Associate Systems Engineer
    Eds 1998 - 2000
  • Mci Systemhouse
    Associate Systems Engineer
    Mci Systemhouse 1995 - 1997
    Texas, United States

Sandeep Shah Education Details

Frequently Asked Questions about Sandeep Shah

What company does Sandeep Shah work for?

Sandeep Shah works for Tata Consultancy Services

What is Sandeep Shah's role at the current company?

Sandeep Shah's current role is Emerging Technologies | CX | Innovation | Ideation.

What schools did Sandeep Shah attend?

Sandeep Shah attended University Of Houston-Clear Lake, Sharjah College.

Who are Sandeep Shah's colleagues?

Sandeep Shah's colleagues are Navya P., Pooja Navalkar, Mayur Chotaliya, Kuncha Srinivasulu, Karimulla Mohammad, Kratika Gupta, Adesh Jolly.

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