Sandeep Shah Email and Phone Number
Dynamic leader and strategic thinker with a passion for emerging technologies, customer-centric strategies, and the ability to drive transformative initiatives. Proven record of driving company growth through innovative opti-channel customer experience transformations leveraging his skills in strategic planning, business development, and building high-performance teams. Achieved elevated customer and employee satisfaction, resulting in accelerated sales cycles and revenue expansion. Led a cross-functional CX team, developing cloud-based solutions and omni-channel experiences, generating over $250M in annual orders. Currently spearheading emerging technology initiatives, focusing on 5G, AI, XR, digital twins, and advanced analytics to enhance customer journeys and operational excellence.Some of the next gen solutions we are working on are :-Generative AI and GuardrailsDigital TwinXNext Gen OTWorkforce automation leveraging AR/VRIndustrial automation leveraging sensors and analyticsManufacturing and warehouse automation leveraging AGVs and AMRs, V2X applications around CX, safety and ITSQuality enhancements leveraging machine vision cameras
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Emerging Technologies, Director, Cto, AmericasTata Consultancy Services Oct 2022 - PresentUnited StatesLeading sales of 5G enabled horizontal business solutions across Retail, Manufacturing, Health sciences and other industries, leveraging Generative AI, Digital TwinX and Next generation OT.Working with our international 5G Task Force to create unique propositions which comprise of a multitude of horizontal use cases across industries from smart factories to smart cities and connected automobiles to frictionless shopping.Managing the 5G incubation lab setups across Americas, to create a show and tell interactive space where we can partner with industry leaders to create cutting "edge" business solutions leveraging AI-ML, XR, FOG computing and 5G services.Some of the next gen solutions we are working on leveraging 5G as a catalyst are around:-Workforce automation leveraging AR/VRIndustrial automation leveraging sensors and analyticsManufacturing and warehouse automation leveraging AGVs and AMRs, V2X applications around CX, safety and ITSQuality enhancements leveraging machine vision cameras -
Industry Advisor, Communications, Media & EntertainmentTata Consultancy Services Jul 2020 - Oct 2022United StatesFocused on bringing next-generation products and solutions like IoT, Blockchain, AI-ML, Data, Analytics, and Conversational experiences across communication, education, publishing, media & entertainment with a focus on customer success and customer delight.The lines between gaming, music, movies, tv, streaming and social media are blurring, creating a metaverse for the world to interact virtually just as you would in person. This disruption allows amazing monetization opportunities across the ecosystem, and the right digital marketing strategies will drive exponential growth.Media and Entertainment companies are going through an interesting renaissance in moving from multi-channel to community viewing, watch parties, new content being curated and distributed remotely. From cloud-based media services to content management, we help companies with branding, strategy, guidance, implementation, and customer experience and success.Students, Faculty, Universities & Educational institutions are seeing a massive disruption across the education sector dealing with safety, security, collaboration, proctoring, testing & learning tools. We empower them with the best of the best interactive and immersive solutions to help engage and elevate them towards success. -
Consulting Partner, Industry Advisory GroupTata Consultancy Services Dec 2015 - Oct 2022Dallas/Fort Worth AreaA Front Office Transformation executive focused on bringing a contextual Omni-Channel customer experience leveraging digital enablers like AI, Data Analytics, Machine Learning & Natural Language Processing. An advocate of the Digital First strategy integrating content delivery, social, cloud & big data elements to enable an omnichannel experience. Promoting state-of-the-art solutions and capabilities to transform multi-channel fragmented systems into a simple, intuitive, and immersive experience that is based on a scalable, technology agnostic cloud-based microservice model, using agile and adaptive plug & play methodologies. Other key aspects of the front office include hyper-personalized marketing campaigns, cognitive contact center transformations, leveraging AI-assisted chatbots to augment social CRM and beyond.Focused on leveraging innovation to drive experience and stitch marketing with technology for brands & organizations. -
Director, EstrategyAmdocs Jan 2005 - Dec 2015Director of eStrategy-Customer experience and digital transformation executive, tasked with Ecommerce Enterprise Transformation to create a state of the art b2b portal providing a revolutionary customer experience working with cloud services integrating big data analytics.Responsible for providing strategic business solutions and managing a portfolio of 200 plus resources running a multi-million dollar agile engagement model.Certified CSPO, CSM. -
PartnerPrintchap Nov 2011 - Jan 2015Murphy, TxPrintChap comes from a family of Entrepreneurs, Artists, Designers, Printers, Advertisers & Media Gurus, specializing in providing you a tailored digital solution.In today's world where your cell phone matches your bag & your shoes match your briefcase, shouldn't the color of your Image, match the color of your imagination?Bringing your Imagination on to your Images!We offer an array of services from digital printing to engraving and engineering drawings to scanning and archiving.
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Director Of Special Events ManagementRadio Salaam Namaste Feb 2006 - Jun 2008On a sabatical since June 2008.Organized several major shows, exhibitions and social events, for international artists on a large scale(8k plus participants). Performed as the Master of Ceremony for several international shows.Organized live events for numerous business clients for promotions and advertising. Other relevant experience includes voice overs, and production support.Performed as a Radio Jockey and Disc Jockey working up to 4 shows a week on a 24*7 FM radio station.Strategized ticket sales and shows format to promote shows, movies and live events.
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Senior ConsultantBearingpoint 2002 - 2005 -
ConsultantKpmg 2000 - 2002 -
Associate Systems EngineerEds 1998 - 2000
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Associate Systems EngineerMci Systemhouse 1995 - 1997Texas, United States
Sandeep Shah Education Details
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Sharjah CollegeAssociate'S Degree
Frequently Asked Questions about Sandeep Shah
What company does Sandeep Shah work for?
Sandeep Shah works for Tata Consultancy Services
What is Sandeep Shah's role at the current company?
Sandeep Shah's current role is Emerging Technologies | CX | Innovation | Ideation.
What schools did Sandeep Shah attend?
Sandeep Shah attended University Of Houston-Clear Lake, Sharjah College.
Who are Sandeep Shah's colleagues?
Sandeep Shah's colleagues are Navya P., Pooja Navalkar, Mayur Chotaliya, Kuncha Srinivasulu, Karimulla Mohammad, Kratika Gupta, Adesh Jolly.
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Sandeep Shah
United States -
Sandeep Shah
Greater Boston2skyscape.com, skyscape.com4 +150839XXXXX
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Sandeep Shah
San Diego, Ca -
Sandeep Shah
Atlanta Metropolitan Area5yahoo.com, hotmail.com, yahoo.co.in, csintegration.net, enercon.com1 +167871XXXXX
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